Administrative Specialist - Window Gallery

NFM • Cedar Park, TX

1d • Onsite

About The Position

NFM is looking for an Administrative Specialist to perform administrative tasks to support the Window Gallery department. This role involves handling complex issues and problems, researching them to find resolution, and following procedures and processes to accomplish these tasks. The goal is to build brand loyalty one customer at a time.

Requirements

• 4 years office/clerical experience required
• 2 years customer service or vendor relationship experience required
• Advanced knowledge of Microsoft Office products (Word, Excel, PowerPoint, Access)
• Data entry skills per established department requirements
• Ability to work night, weekend and/or early morning hours based on business needs
• Pre-employment screening includes, but isn’t limited to, criminal background check

Nice To Haves

• High School Diploma or GED preferred
• Knowledge and/or sales of Hunter Douglas window treatment products preferred

Responsibilities

• Research cause of problems and issue resolution
• Coordinate orders and deliveries as well as returns, adjustments and exchanges of orders
• Complete various departmental projects as assigned, ensuring projects are tracked and completed in a timely manner with minimal to no supervision
• Support the Window Gallery Department by performing a variety of tasks related to window treatments, be the point of contact for the team
• Work with management to maintain departmental policies, procedures, training materials, communications, etc.
• Interact and maintain relationships with vendor contacts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED