About The Position

As NFM’s Sales Support Administrative Specialist, you will provide administrative support to the General Sales Manager, General Floor Manager, and the division. You will perform data entry, file paperwork, maintain databases, and audit and reconcile credit card purchases and process them for payment. The role uses NFM information systems to gather and prepare data and reports for management. It generates sales performance reports on schedules ranging from daily to annually, tracks departmental projects through timely completion, assists sales staff and managers with research and issue resolution, and may perform basic report analysis for the General Sales Manager.

Requirements

  • Three years of office or clerical experience.
  • Computer skills, including advanced knowledge of Microsoft Office applications: Excel, Word, Outlook, and PowerPoint.
  • Ability to enter data quickly and accurately.
  • Ability to work night, weekend, and/or early morning hours based on business needs.
  • Pre-employment screening includes, but is not limited to, a criminal background check.

Nice To Haves

  • High school diploma or GED preferred.
  • Two years of customer service experience preferred.

Responsibilities

  • Use NFM information systems to gather and prepare data and reports for management.
  • Generate sales performance reports, including Sales & Productivity reports, RAD, and average ticket reports, on a daily, weekly, monthly, or annual basis.
  • Complete assigned departmental projects, tracking them and ensuring timely completion.
  • Assist sales staff and managers with research or issue resolution.
  • Perform basic analysis of reports and provide analysis to the General Sales Manager, as needed.
  • Perform data entry, file paperwork, and maintain databases.
  • Audit and reconcile credit card purchases and process them for payment.
  • Provide administrative support to the General Sales Manager, General Floor Manager, and division.
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