Administrative Specialist

San Manuel Casinos • Highland, CA

10h • Hybrid

About The Position

Under the direction of the Manager, Building Services and Events, the Administrative Specialist is responsible for performing a broad range of administrative duties requiring considerable experience, skill and knowledge. The Administrative Specialist is required to exercise good judgment in making day-to-day decisions. The incumbent ensures all general duties related to servicing the buildings are executed with exceptional service for the Tribal Community, team members and visitors. This role performs a variety of administrative and personal assistant duties including conducting research, preparing correspondence, planning meetings, providing purchasing/payroll support, and maintaining calendars and schedules. The Administrative Specialist is also responsible for other projects and job duties as defined by the Operations Manager and any other duties as assigned.

Requirements

• High School diploma or general education degree (GED) required.
• Minimum one (1) year related experience and/or training in administrative work preferred.
• Must have recent computerized multi-line phone experience preferred.
• Basic computer skills and comprehension of appropriate software packages, including but not limited to MS Outlook, MS Word and MS Excel.
• Demonstrated experience in coordinating several tasks at once, setting priorities and detailed oriented, particularly callers/ guests names and their spelling.
• Must be a self- starter, personable and professional, demonstrating great interpersonal skills and capable of using caution and discretion in communication.
• Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver’s license with an acceptable driving record as determined by the insurance carrier is required.

Responsibilities

• Manage all incoming calls using a computerized multi-line phone system by accurately identifying caller needs, routing calls to the appropriate personnel or department, and maintaining a daily log to track call volume and resolution.
• Provide administrative support to the Operations Manager by attending meetings and taking notes for direction and follow-up. Assists with special projects and assignments that advance the priorities of Tribal Council Operations.
• Ensures that incoming mail is date stamped accurately, and that outgoing mail is metered with the appropriate date and postage and delivered timely to the 1st floor for scheduled courier pick-up. Ensure all incoming and outgoing packages are logged in and that intended recipients are notified promptly via email and/or phone as per established procedures. Ensure that the logs are completed, and proper signatures are obtained.
• Greet onsite guests and determines nature of business, announce guests to appropriate personnel. Assists and interacts with Tribal Citizens, executives and dignitaries with professional demeanor, clear and courteous communication skills.
• Works collaboratively with various departments on programs and/or special events for the Community Center or Tribal citizens at the Community Center Park/pavilion, Kiic Attiauc and Arrowhead Springs.
• Prepares and monitors the payroll reporting for Office of Tribal Community Services.
• Processes invoices for various vendors through Lawson.
• Performs other duties as assigned to support the efficient operation of the department.

Benefits

• As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED