Administrative Specialist

Global•Prestonsburg, KY

13d

About The Position

Necco is hiring an Administrative Specialist to support team activities and serve as a liaison to the Finance Department. The role supports accurate data entry, fiscal and Medicaid service management, electronic employee file maintenance, office communications and operations, and coordination among program staff and shared-service teams. The successful candidate is described as a collaborative, strategic problem-solver and financial steward who is committed to the company’s success, growth, and program quality. The Administrative Specialist contributes to Necco’s mission of “We Build Families,” participates in the Individual Performance Scorecard, and is expected to understand and execute the company’s culture principles and strategy. Necco values diversity and is committed to an inclusive and equitable work environment, equal employment and advancement opportunities, and encouraging applicants of all backgrounds to apply.

Requirements

At least 21 years of age.
High school education; a degree is preferred.
At least 3 years of experience in office work, data entry, and/or billing.
Valid driver’s license.
Auto insurance coverage of 25/50 to 100/300, depending on role and responsibilities.
Willingness to participate in training and travel.
Strong organizational and technology skills.
Excellent written and oral communication skills.
Successful completion of all required criminal background checks.
Ability to navigate and use software programs, including Microsoft Office, databases, Electronic Health Records, and dashboards.
Ability to identify issues and willingness to discuss them with appropriate teammates.
Ability to enter data accurately and on time.
Ability to meet scheduled and unplanned deadlines.

Nice To Haves

Degree beyond high school.

Responsibilities

Accurately and promptly enter data into applicable systems, including intakes, respites, moves, and discharges, within 24 hours.
Provide team members with feedback about the presence or absence of documentation using generated reports, where applicable.
Maintain and track referrals in applicable databases and complete state-specific database requirements.
Serve as a liaison to the Finance Team regarding billing and payment issues for the office and programs.
Verify insurance for Integrated Services Behavioral Health clients at entry and on an ongoing basis, where applicable.
Review reports for billing and foster parent payment accuracy and coordinate changes through the Billing Specialist in the corporate Finance Department.
Serve as a liaison among the Program Director, direct service staff, shared-service staff, and other appropriate parties.
Provide the team with current and accurate per diem information and other missing or needed financial data.
Process and submit expenses for reimbursement to the state or other entities, where applicable.
Pay invoices in Certify as required.
Maintain accurate electronic employee files and notify employees of upcoming documentation needs, escalating issues to the Program Director as needed.
Oversee external office communications, including phone, fax, mail, front desk, and email, and arrange coverage as needed.
Work with the Facilities Manager to maintain a well-kept, clutter-free office and address issues as they arise.
Help ensure office space meets required COA, state, and federal safety standards.
Submit quarterly office checks or audits to Safety and Risk, as applicable.
Attend and participate in Necco meetings, administrative specialist conference calls, and activities.
Communicate responsibly, courteously, and professionally with stakeholders.
Protect the confidentiality of client records and the office environment.
Accept additional tasks from the self-directed work team as appropriate.
Understand and execute corporate culture principles and strategy; participate in achieving the mission and take ownership of the Individual Performance Scorecard.