Administrative Specialist

Radias Health•Minneapolis, MN

7d•$19 - $24•Onsite

About The Position

RADIAS Health is hiring an Administrative Specialist to provide administrative support to staff and clients in its Housing Support Program (HSP). The program provides mental health and housing support services to Hennepin County clients experiencing mental illness and/or substance use disorders. The specialist is responsible for organizing and managing office and administrative activities, including client records, financial information, program bank accounts, reporting, supplies, and correspondence. The position requires independent judgment to plan, prioritize, and organize a diverse workload, as well as professional communication with internal and external contacts. This is a fully onsite position at 5812 Lyndale Ave South, Minneapolis, MN 55419. The schedule is Monday through Friday, either 8:00 a.m.–4:00 p.m. or 9:00 a.m.–5:00 p.m., for 40 hours per week. Pay is $19.00–$24.00 per hour.

Requirements

High school diploma or equivalent.
Knowledge of office management, with good clerical and organizational skills.
Familiarity with Microsoft Windows and Office programs.
Excellent attention to detail and organizational skills.

Nice To Haves

Administrative experience.
Financial record-keeping experience.

Responsibilities

Organize and support the HSP program, maintaining client files and electronic health records, running reports, and managing forms, authorizations, insurance information, technology equipment, intake records, and other files.
Maintain client records in RADIAS Health’s Electronic Health Record, including opening and closing client records, updating insurance and demographics, tracking data, and updating treatment-plan end dates.
Monitor, track, and report completion of clinical paperwork and staff notes, including electronic note-entry errors.
Track client insurance and program eligibility using MNITS and manage authorizations.
Maintain compliance with applicable Minnesota statutes and rules, including DHS Maltreatment of Vulnerable Adults, Duty to Warn, the Minnesota Data Practices Act, and HIPAA.
Communicate professionally with county financial workers, DHS, and other community contacts.
Manage program bank accounts, including deposits, transfers, account balancing, petty cash, and related reports.
Manage program accounts receivable, including processing deposits in RPM and collecting payments from responsible sources, including clients.
Manage program accounts payable, including printing checks for client rent, utilities, personal needs, and vendor payments; paying bills; entering receipts; and coding checks for QuickBooks.
Process XEFTs, generate exports, and provide export information to the bank by phone.
Manage accounts for Housing Support clients living in the community, accurately track client obligations and rent amounts, utility and phone bills, and benefit-renewal dates, help clients complete financial forms and maintain eligibility for cash, food, and medical benefits, and submit documentation to the County on time.
Update information in Homeless Management Information Systems (HMIS).
Create and maintain program reports as required by the Program Director.
Order and obtain office supplies.
Process incoming and outgoing mail.
Administer HS Programming, including communicating with and maintaining relationships with landlords, entering receipts and utility bills, and maintaining client records in RPM and Credible.
Answer telephone calls and address client and staff issues in a timely and courteous manner.

Benefits

Four weeks of accrued PTO in the first year of employment.
12 paid holidays.
Medical, dental, vision, and life insurance.
Health Savings Account (HSA) with employer contribution and Flexible Spending Account (FSA).
Tuition reimbursement and student loan repayment assistance.
Dependent Care Account (DCA) with employer contribution.
Reimbursement for professional licensure fees.
Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities.
403(b) retirement plan with an employer percentage match.
Employer-paid short-term and long-term disability insurance.
Bereavement and paid parental leave.
Employee Assistance Program (EAP).
Wellness program supporting employee health and well-being.
Discounts through ADP LifeSmart.
Pet insurance.
Mileage reimbursement.
Casual dress code.