Administrative Specialist II
About The Position
The Administrative Specialist II supports compliance with state and federal early intervention guidelines and helps specialized clinicians serve families with children who have special needs. The role provides primary organization and support for complex client records, client data system entry, and tracking systems for the Children’s Developmental Services Agency (CDSA). Duties include managing client data system records and referrals, processing authorizations, assisting with billing and purchasing, and providing front-desk customer service coverage. The position is located at the Craven County office of the New Bern CDSA, part of the North Carolina Early Intervention Section within the Division of Child and Family Well-Being. The New Bern CDSA serves children and families in Carteret, Craven, Jones, Lenoir, Onslow, and Pamlico Counties. The North Carolina Infant-Toddler Program supports families and children from birth to age three who have developmental delays. The position is funded through federal funds. The State of North Carolina offers health insurance options, retirement plans, the NCFlex program, paid vacation, sick and community service leave, and paid parental leave for eligible employees.
Requirements
- High school diploma or GED and four years of related administrative experience, or an equivalent combination of education and experience.
Nice To Haves
- Strong administrative, office management, or clerical experience, along with customer service skills.
- Experience with daily office workflows and procedures.
- Demonstrated experience using Microsoft Office, spreadsheets, and calendar applications.
Responsibilities
- Support compliance with state and federal early intervention guidelines.
- Organize and maintain complex client records.
- Enter client data and maintain tracking systems for the Children’s Developmental Services Agency.
- Manage client data system records and client referrals.
- Process client authorizations.
- Assist with billing and purchasing.
- Provide front-desk customer service coverage.
Benefits
- Health insurance options
- Standard and supplemental retirement plans
- NCFlex program with pre-tax benefits
- Paid vacation leave
- Paid sick leave
- Paid community service leave
- Paid parental leave for eligible employees
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
