Administrative Specialist II
About The Position
The Administrative Specialist II supports compliance with state and federal early intervention guidelines and helps specialized clinicians serve families of children with special needs. The role provides primary organizational and administrative support for complex client records, client data system entry, and tracking systems at the Children’s Developmental Services Agency (CDSA). Duties include managing client data records and referrals, processing authorizations, assisting with billing and purchasing, and providing front-desk customer service coverage. This position is located at the Craven County office of the New Bern CDSA, which serves families in Carteret, Craven, Jones, Lenoir, Onslow, and Pamlico Counties. The North Carolina Early Intervention Section is the lead agency for the North Carolina Infant-Toddler Program, which supports families and children from birth to age three who have developmental delays. The CDSAs implement the program locally in partnership with service providers.
Requirements
- High school diploma or GED and four years of related administrative experience, or an equivalent combination of education and experience.
Nice To Haves
- Strong administrative, office management, or clerical experience, along with customer service skills.
- Experience with daily office workflows and procedures.
- Demonstrated experience using Microsoft Office, spreadsheets, and calendar applications.
Responsibilities
- Support compliance with state and federal early intervention guidelines.
- Provide organizational and administrative support for complex client records, data entry, and tracking systems.
- Manage client data system records.
- Manage client referrals.
- Process client authorizations.
- Assist with billing and purchasing.
- Provide front-desk customer service coverage.
Benefits
- Health insurance options.
- Standard and supplemental retirement plans.
- NCFlex benefits, including pre-tax benefit options.
- Paid vacation leave.
- Paid sick leave.
- Paid community service leave.
- Paid parental leave for eligible employees.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
