Administrative Specialist I

State of North Carolina • Old Revenue Building Wake, NC

9d • $39,244 - $44,805 • Onsite

About The Position

The Department of the Secretary of State (SOSNC) is looking for an Administrative Specialist I to perform work in cash intake part of the accounts receivable processes of the Department. This position is responsible for performing the cash intake function of the Department for both the front counter walk in clients and for mail in clients. This position is responsible for accurately and timely applying mail and front counter payments to the accounts receivable portion of the Department’s internal system.

Requirements

• High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
• Strong knowledge of modern office procedures, equipment, and software (e.g., Microsoft Office, cash/count machines, scanners).
• Skilled in organizing documentation and using tools like 10-key machines.
• Specialized knowledge in cash handling, accounts receivable, bookkeeping and basic accounting principles.
• Capable of exercising discretion, interpreting policies/regulations and applying sound business judgement in deadline-driven environments.
• Strong verbal and written communication skills.
• Able to interact effectively with colleagues, management and the public.
• Solid customer service orientation.
• Proven ability to work both independently and collaboratively.
• Plan and review own work for accuracy.
• Support a cohesive team environment across various organizational levels.

Nice To Haves

• Experience with managing cash and documentation within the government or higher education arena.
• Experience with functioning in a complex and fast-paced customer service-based function with a significant number of compliance type requirements.

Responsibilities

• Perform work in cash intake part of the accounts receivable processes of the Department.
• Perform the cash intake function for both front counter walk-in clients and mail-in clients.
• Accurately and timely apply mail and front counter payments to the accounts receivable portion of the Department’s internal system.

Benefits

• Health insurance
• Twelve paid holidays
• One personal observance leave day
• Generous vacation and sick leave accrual
• Dental and vision coverage
• Additional insurance options
• Retirement benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED