Administrative Specialist I / Billing Specialist

State of North Carolina • Buncombe County, NC

3d

About The Position

The Administrative Specialist I serves as a member of the Business Office team, supporting private third-party insurance and Medicaid billing through NCTracks. The position also supports Child Development and Family Well-Being (CDSAs) operations through office management, motor fleet management, and other duties assigned by the Business Services Coordinator or Business Officer. The position may provide backup for other Business Office roles, and specific duties may vary based on agency needs.

Requirements

• High school diploma or GED and two years of related administrative experience, or an equivalent combination of education and experience.

Nice To Haves

• Ability to analyze data for trends and communicate effectively orally and in writing.
• Demonstrated ability to organize workflow, coordinate activities, and use office protocol.
• Ability to establish and maintain effective working relationships with staff at all levels.
• Ability to analyze and interpret policy and procedural guidelines to resolve problems and questions.
• Experience with third-party billing for Medicaid and private insurers, databases, and automated billing software, especially NCTracks.

Responsibilities

• Support private third-party insurance billing.
• Support Medicaid billing through NCTracks.
• Provide office management support for CDSA operations.
• Support motor fleet management.
• Perform other tasks assigned by the Business Services Coordinator or Business Officer.
• Provide backup for other Business Office positions as needed.

Benefits

• Health insurance options
• Standard and supplemental retirement plans
• NCFlex pre-tax benefits
• Paid vacation leave
• Paid sick leave
• Paid community service leave
• Paid parental leave for eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED