Administrative Specialist I

State of North Carolina•Jackson, NC

About The Position

The Administrative Specialist I is located in the Jackson County Equipment Unit and provides support to administrative programs and technical operations through a variety of office and clerical functions. The role handles general office duties, prepares correspondence and meeting minutes, maintains construction equipment files, and assists the public in person, by phone, and by email. It also administers payroll and time entry in SAP, handles personnel-related tasks, and processes inventory, purchase orders, and accounts payable through SAP. The position requires clear communication, attention to detail, and the ability to interpret and apply policies and procedures. The employee may be required to work during inclement weather or non-traditional hours, including nights, weekends, holidays, and emergencies. The work is performed in an inside environment and involves sitting for long periods.

Requirements

  • High school diploma or GED and two years of related administrative experience, or an equivalent combination of education and experience.
  • General knowledge of office work procedures, methods, and practices.
  • Ability to work independently, prioritize daily tasks, process technical information, and follow oral and written instructions.
  • Ability to communicate information clearly and concisely in oral and written form with the public, DOT employees, and governmental officials.
  • Ability to use office equipment and technology, including Microsoft Windows, Word, Excel, PowerPoint, SharePoint, and SAP.
  • Ability to interpret and apply policies and procedures.
  • Excellent composition skills, attention to detail, and consistency with data entry and correspondence.
  • Ability to work in an inside environment, including sitting for long periods.

Nice To Haves

  • Customer service experience, including resolving customer issues.
  • Experience using Microsoft Office programs such as Access, Word, and Excel.
  • Experience completing or maintaining records and reports.
  • Experience writing letters with correct spelling and punctuation and proofreading.
  • Ability to legally operate a motor vehicle.

Responsibilities

  • Perform general office duties, including typing, filing, copying, scanning, handling incoming and outgoing mail, and managing daily phone calls.
  • Prepare correspondence and generate meeting minutes.
  • Maintain construction equipment files.
  • Assist the public in person, by phone, and through email.
  • Administer payroll and time entry in SAP.
  • Manage personnel-related tasks and other assigned office duties.
  • Process inventory, purchase orders, and accounts payable through SAP.
  • Coordinate office support activities with other staff and facilitate the flow of work.
  • Work during inclement weather or non-traditional hours, including nights, weekends, holidays, or emergencies, when required.
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