Administrative Specialist I / Rehab Casework Technician

State of North Carolina • Salisbury, NC

17h • $37,782 - $66,120 • Hybrid

About The Position

This position is located in Rowan County in the Salisbury unit office and is a Third-Party Rehabilitation Casework Technician. The primary purpose of this position is to provide direct administrative and casework support to Rehabilitation Counselors serving individuals with disabilities referred from Rowan County Schools but will also provide support to counselors serving individuals referred from other sources. This position supports the Rehabilitation Counselors with helping students transition from school to employment.

Requirements

• High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Nice To Haves

• Knowledge of and/or experience working with people with disabilities
• Demonstrated experience performing routine administrative and office support functions such as data entry, document preparation, scheduling, and filing with accuracy and attention to detail
• Demonstrated experience providing customer service and working effectively as part of a team
• Flexibility and experience organizing multiple priority assignments in a fast pace setting
• Knowledge of and/or experience utilizing electronic case management systems

Responsibilities

• Interacting with consumers individually and in groups for the purpose of sharing and gathering information and documentation to assist counselors with determining eligibility, developing Individualized Plans for Employment, and providing vocational rehabilitation services
• Documenting casework data and the provision of substantial services throughout the rehabilitation process
• Preparing documents, including invoices, billing documents, and correspondence to support consumer services
• Providing follow-up with consumers, employers, schools, vendors, and other agency personnel as needed
• Assisting counselors and other rehabilitation staff with Employment Marketing Skills Workshops, job fairs, and other public events
• Providing other support as designated by the counselor and completing all related administrative tasks

Benefits

• health insurance options
• standard and supplemental retirement plans
• NCFlex program
• paid vacation
• sick leave
• community service leave
• paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED