Administrative Specialist II (Casework Assistant)
One Federal Solution•Washington, DC
•Onsite
About The Position
One Federal Solution (OFS) is a trusted provider of professional services to U.S. federal defense and civilian agencies, delivering expertise in business intelligence and acquisition/procurement support. As an Administrative Specialist II (Casework Assistant), you will play a vital role in supporting international child abduction/adoption cases and emergency services within a dynamic government environment. Your contributions will directly impact the efficiency and effectiveness of case management and administrative operations.
Requirements
- High school diploma or equivalent
- 3–5 years of administrative or casework support experience
- Proficiency with Microsoft Office, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint
- Experience drafting and formatting professional correspondence and documents such as letters, memorandums, and briefing papers
- Experience following documented SOPs, templates, and written guidance to process cases or administrative actions
- Active Secret security clearance
Nice To Haves
- Experience maintaining paper and electronic filing systems for incoming and outgoing correspondence
- Experience tracking and reporting monthly case or activity statistics, including compiling metrics in spreadsheets or reports
- Experience supporting multiple stakeholders, such as supervisors and program or case officers, with administrative coordination and case processing
Responsibilities
- Providing support services related to international child abductions/adoptions and emergency services
- Drafting routine correspondence for supervisors and bureau officials
- Assisting officers with case processing, including opening cases in databases, using correct templates, and following SOPs/guidance/FAQs
- Drafting and preparing cables for communication
- Supporting legal assistance coordinators and Country Officers
- Leading the management of section correspondence
- Maintaining paper and electronic filing systems for incoming and outgoing correspondence
- Analyzing and maintaining monthly case statistics
- Serving as notetaker for meetings and as consular task force case worker as requested
- Performing other assigned duties as needed
Benefits
- Comprehensive health insurance coverage (medical, dental, vision)
- 401(k) retirement plan with company matching
- Paid time off and federal holidays
- Professional development and training opportunities
- Supportive and collaborative work environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
