Administrative Services Officer 2

Metropolitan Government of Nashville & Davidson County • Nashville, TN

2d

About The Position

The Administrative Services Officer 2 performs specialized payroll and timekeeping functions and provides comprehensive administrative support to the Assistant Director of Administration and the HR Coordinator. The position helps ensure accurate payroll processing, manages attendance and absence tracking, coordinates travel, assists with staff training, and supports departmental research and reporting. It also assists with public records requests and special assignments requiring attention to detail, confidentiality, and organizational skills.

The Office of Homeless Services is dedicated to improving efforts to end homelessness by using local data to shape program and system design through a “systems thinking” approach.

Employees of the Metropolitan Government must reside in Tennessee or become residents of the state within six months of employment as a prerequisite to employment.

Requirements

• Bachelor’s degree in business administration, human resources, accounting, or a related field.
• Two years of professional experience in an administrative, financial, technical, or related field.
• Must reside in Tennessee or become a Tennessee resident within six months of employment.

Nice To Haves

• Experience with payroll processing, timekeeping systems, and absence management tools; Oracle Cloud experience is preferred.
• Experience coordinating travel and/or processing travel reimbursements.
• Strong administrative and organizational skills, including the ability to manage multiple deadlines.

Responsibilities

• Collect, verify, and process departmental payroll and employee timesheets.
• Review payroll reports, reconcile data, and resolve discrepancies.
• Monitor sign-ins, leave balances, and absence management entries within Oracle Cloud.
• Process payroll exceptions, including mileage reimbursements, corrections, and adjustments.
• Coordinate travel itineraries, travel authorizations, and reimbursement submissions.
• Assist with preparing training materials and coordinating staff development opportunities.
• Provide administrative support to departmental leadership, including documentation, reporting, and communication tasks.
• Assist with public records request fulfillment, ensuring accuracy, confidentiality, and timely responses.
• Support departmental initiatives, operational improvements, and special projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level