Administrative Services Manager II

City of Oakland • Oakland, CA

4d • Onsite

About The Position

The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. The City of Oakland is recruiting to fill multiple Administrative Services Manager II vacancies within various departments; there are current vacancies in the Human Services Department (HSD) and Planning and Buildings Department (PBD). The list established from this recruitment will be used to fill additional vacancies as they occur while the list is active. We are looking for someone who is: A strategic and process-oriented leader. You have the ability to develop, implement, and continuously improve policies, procedures, and practices. You can identify gaps in resources, processes, and understanding; develop effective solutions; and establish tools and practices to monitor implementation and measure progress. Experienced in performance management, strategic planning, and workforce development. You have a proven track record of leading performance management, strategic planning, and workforce development initiatives. You understand the importance of effective onboarding, offboarding, and hiring practices. Kind, thoughtful, and encouraging. You are an effective listener and communicator who meets people where they are and provides the support they need to succeed. You are comfortable helping staff navigate change, learn new processes, and take on new responsibilities. Technologically proficient and data-driven. You are comfortable using technology and data to improve organizational effectiveness. You have experience developing dashboards using tools such as Power BI and Esri, developing and implementing record maintenance systems in SharePoint and Teams, training staff on how to use software tools such as Microsoft 365 and NeoGov, running reports, and managing data. A strong financial manager. You have the ability to support a department's fiscal operations, including budget development, rate studies, payroll, revenue and expenditure analysis, and the development and implementation of fiscal policies and procedures.

Requirements

• Bachelor’s degree from an accredited college or university in public or business administration, human resources, political science, finance, accounting, or a closely related field.
• Five (5) years of experience performing progressively responsible and complex administrative and managerial duties, including two (2) years of supervisory experience.
• Individuals who are appointed to this position will be required to maintain a valid California Driver’s License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties.

Nice To Haves

• A Master’s degree is desirable.
• Implementation Experience
• Document management experience
• Data visualization and dashboard creation experience
• Strategic planning and workforce development expertise

Responsibilities

• Leading the development and implementation of departmental personnel management processes, including recruitment, classification, training, employee relations, and investigations.
• Leading strategic planning and workforce development initiatives and supporting hiring, onboarding, and offboarding.
• Managing departmental position and personnel records, including position control, records management, and public information requests.
• Developing dashboards and communication tools to monitor contracts, invoices, and other departmental activities.
• Leading website updates and communication plans to promote public understanding and participation in departmental services.
• Supporting continuous improvement initiatives and using data to evaluate programs and improve service outcomes.
• Serving as a liaison to Human Resources, IT, Procurement, Finance, Contracts, and other City departments.

Benefits

• 15 paid holidays
• Vacation – 2 weeks per year minimum with the ability to accrue more depending on public sector years of service
• Retirement – CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security
• Health – The City of Oakland pays for the cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans
• Dental – The City of Oakland pays the full Delta Dental premium for employees and eligible dependents
• Vision – The City of Oakland pays for VSP full premium for employees and eligible dependents
• Sick leave – Employees accrue 12 days per year
• Deferred Compensation – 457(b) pre-tax plan and an after-tax ROTH 401(k)plan
• Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Employee Training, & Telecommuting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level