Administrative Program Coordinator II - Nursing Education

Cleveland Clinic

22h•Onsite

About The Position

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As an Administrative Program Coordinator II, you will play a key role in advancing high-impact initiatives that promote operational excellence, strengthen collaboration, and improve efficiency across the department. Through effective project coordination and a focus on continuous improvement, this role directly contributes to delivering an exceptional patient and caregiver experience aligned with Cleveland Clinic’s mission. In this position, you will provide comprehensive administrative and operational support to Nursing Education and nursing units, including coordinating onboarding activities, tracking reports and compliance requirements, managing schedules, and processing system requests. Success in this role requires strong proficiency in Microsoft Office, exceptional organizational and prioritization skills, and the ability to work independently while managing multiple responsibilities in a fast-paced healthcare environment. A caregiver in this position works 40hours| onsite| Main Campus| 8:00am to 4:30pm. A caregiver who excels in this role will: Function as a liaison and administrative, technical and operational resource. Initiate or lead less complex projects. Coordinate policy evaluation and implementation. Identify operational improvement opportunities to create an efficient workplace. Develop communications, databases and budget summaries. Lead orientation and records management activities and ensure standards are maintained. Develop and update interdepartmental education programs. Assist with the scheduling, coordination, preparation and communication of meetings. Facilitate and attend meetings and record key outcomes. Identify key milestones and deadlines. Communicate project status and requirements to achieve results. Research, analyze and organize information for presentations. Assist department leadership with large or complex projects.

Requirements

Associate’s Degree and three years of administrative or project management experience OR High School Diploma/GED and five years of experience OR Bachelor’s Degree and one year of experience
Strong computer skills and experience with software applications
Proficiency in Microsoft Office
Exceptional organizational and prioritization skills
Ability to work independently while managing multiple responsibilities in a fast-paced healthcare environment

Nice To Haves

Bachelor’s Degree in Business Administration, Healthcare Administration or a related field
Healthcare or related organization experience

Responsibilities

Function as a liaison and administrative, technical and operational resource.
Initiate or lead less complex projects.
Coordinate policy evaluation and implementation.
Identify operational improvement opportunities to create an efficient workplace.
Develop communications, databases and budget summaries.
Lead orientation and records management activities and ensure standards are maintained.
Develop and update interdepartmental education programs.
Assist with the scheduling, coordination, preparation and communication of meetings.
Facilitate and attend meetings and record key outcomes.
Identify key milestones and deadlines.
Communicate project status and requirements to achieve results.
Research, analyze and organize information for presentations.
Assist department leadership with large or complex projects.
Coordinate onboarding activities, tracking reports and compliance requirements, managing schedules, and processing system requests.