Administrative Professional 4

State of Ohio • Columbus, OH

9d • Onsite

About The Position

The Administrative Professional 4 supports the State Employment Relations Board (SERB) in administering Ohio’s public-sector collective bargaining law. The role reviews case materials, tracks deadlines, prepares correspondence, and helps keep dispute-resolution processes moving. It coordinates schedules and case flow for mediation, fact-finding, and conciliation, prepares reports, and supports communication among parties, neutrals, and internal teams.

The position reviews filings, motions, fact-finding reports, and awards, and prepares recommendations and Board materials. It provides procedural guidance to public employers, employee organizations, attorneys, and neutrals. The role also manages SERB’s Roster of Neutrals, including applications, qualifications, records, eligibility, continuing-education standards, and coordination of a mandatory education conference. Additional duties include monitoring strike activity, preparing reports and presentations, conducting training, managing confidential and case records, and completing special assignments and projects.

Requirements

• One of the following minimum qualification pathways: 30 months of experience or training in a secretarial/administrative professional field; completion of associate core coursework in secretarial science or business office applications from an accredited career school or community college plus 12 months of experience in a secretarial/administrative professional field; 12 months of experience as Administrative Professional 2; or equivalent qualifications.
• Applicants must clearly identify how they meet the minimum qualifications in their application and supplemental question responses.

Responsibilities

• Review case materials, track key deadlines, prepare correspondence, and help keep dispute-resolution processes moving.
• Coordinate schedules and case flow for mediation, fact-finding, and conciliation; prepare reports and facilitate communication among parties, neutrals, and internal teams.
• Review filings, motions, fact-finding reports, and awards, and prepare recommendations and Board materials.
• Provide guidance to public employers, employee organizations, attorneys, and neutrals on SERB procedures, forms, timelines, and requirements.
• Manage the Roster of Neutrals by processing applications, summarizing qualifications, maintaining records, monitoring eligibility and continuing-education standards, and coordinating and helping lead the mandatory continuing-education conference.
• Monitor and report on public-sector strike activity across Ohio; maintain agency records and prepare reports.
• Prepare and deliver presentations and trainings on public-sector labor relations at conferences, meetings, and events.
• Prepare monthly and annual reports, manage confidential and case records, track statutory deadlines, and complete special assignments and projects.

Benefits

• Medical coverage.
• Free dental, vision, and basic life insurance premiums after completion of the eligibility period.
• Paid time off, including vacation, personal, and sick leave, and 11 paid holidays per year.
• Childbirth, adoption, and foster care leave.
• Education and development opportunities, including Employee Development Funds and Public Service Loan Forgiveness.
• Public retirement systems, including OPERS, STRS, SERS, and HPRS, and optional deferred compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed