Administrative Professional 4

State of Ohio•Columbus, OH
•$28 - $34•Onsite

About The Position

The State Employment Relations Board (SERB) administers Ohio’s Public Employees’ Collective Bargaining Act and promotes orderly and constructive relationships between public employers and their employees. The Administrative Professional 4 supports SERB’s mediation, fact-finding, and conciliation services by reviewing case materials, tracking deadlines, preparing correspondence and reports, coordinating schedules, and managing case flow and communication among parties, neutrals, and internal teams. The position reviews filings, motions, fact-finding reports, and awards; prepares recommendations and Board materials; and provides procedural guidance to public employers, employee organizations, attorneys, and neutrals. It also manages SERB’s Roster of Neutrals, including applications, qualification summaries, records, eligibility and continuing-education monitoring, and coordination of the roster’s mandatory continuing-education conference. Additional duties include monitoring and reporting on strike activity, preparing and delivering labor-relations presentations and training, producing monthly and annual reports, managing confidential and case records, tracking statutory deadlines, and completing special assignments and projects. The role is based at 65 East State Street, Suite 1200, Columbus, Ohio, and is scheduled Monday through Friday, 8 a.m. to 5 p.m. The position is permanent and full-time. Compensation is $27.73 to $34.35 per hour. The final candidate must undergo a criminal background check and other investigative reviews.

Requirements

  • Meet one of the stated minimum qualification pathways: 30 months of experience or training in a secretarial/administrative professional field; or completion of associate core coursework in secretarial science or business office applications from an accredited career school or community college plus 12 months of experience in a secretarial/administrative professional field; or 12 months of experience as Administrative Professional 2, 16872; or an equivalent combination meeting the minimum class qualifications.
  • Clearly document how the minimum qualifications are met in the application and supplemental question responses.

Responsibilities

  • Review case materials, track key deadlines, prepare correspondence, and help keep dispute-resolution processes moving.
  • Coordinate schedules, manage case flow, prepare reports, and support communication among parties, neutrals, and internal teams for mediation, fact-finding, and conciliation services.
  • Review filings, motions, fact-finding reports, and awards; prepare recommendations and Board materials to support SERB decision-making.
  • Provide guidance to public employers, employee organizations, attorneys, and neutrals on SERB procedures, forms, timelines, and requirements.
  • Manage the Roster of Neutrals, including applications, qualification summaries, records, eligibility and continuing-education standards, and coordination of the mandatory continuing-education conference.
  • Monitor and report on public-sector strike activity in Ohio, maintain agency records, and prepare reports and insights.
  • Prepare and deliver presentations and training on public-sector labor relations at conferences, meetings, and events.
  • Prepare monthly and annual reports, manage confidential and case records, track statutory deadlines, and complete special assignments and projects.

Benefits

  • Medical coverage.
  • Free dental, vision, and basic life insurance premiums after completion of the eligibility period.
  • Paid time off, including vacation, personal and sick leave, and 11 paid holidays per year.
  • Childbirth, adoption, and foster care leave.
  • Education and development opportunities, including Employee Development Funds and Public Service Loan Forgiveness.
  • Public retirement systems, including OPERS, STRS, SERS, and HPRS, and optional deferred compensation through Ohio Deferred Compensation.
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