Administrative Professional 2 - 20062610 - Licensing

State of Ohio•Reynoldsburg, OH
•Onsite

About The Position

The Ohio Department of Commerce’s Division of Industrial Compliance and its associated boards help ensure safety in public buildings and administer programs involving building codes, commercial contractor licensing, inspections, manufactured homes, and labor laws. The division is hiring an Administrative Professional 2 to support licensing operations. The role processes routine applications, assists customers with licensing questions, manages examination tasks, issues documents, and maintains accurate applicant and licensee records using the internal licensing system. This is a permanent, full-time classified position located at 6606 Tussing Road in Reynoldsburg, Ohio. The schedule is Monday through Friday, 8:00 AM to 5:00 PM. Compensation is $23.65.

Requirements

  • At least 18 months of experience or 18 months of training in a secretarial or administrative professional field; or completion of associate core coursework in secretarial science or business office applications at an accredited career school or community college; or six months of experience as an Administrative Professional 1 (16871); or an equivalent combination meeting the stated minimum class qualifications.
  • Applications must clearly show how the applicant meets the minimum qualifications. Applicants qualifying through education must submit unofficial transcripts with the application.
  • Answers to supplemental questions must be supported by information in the work experience and/or education sections of the civil service application.

Responsibilities

  • Generate and/or issue documents based on daily reports using the internal licensing system.
  • Assist customers by phone and email with basic questions or issues concerning the online portal and general licensing processes.
  • Evaluate and process straightforward licensing applications for approval in accordance with established guidelines.
  • Assign appropriate exams to applicants, oversee exam sessions, and enter exam results in the system.
  • Update applicant and licensee information in the licensing system as needed to maintain accurate records.

Benefits

  • Medical coverage
  • Free dental, vision, and basic life insurance premiums after completion of the eligibility period
  • Paid vacation, personal, and sick leave, plus 11 paid holidays per year
  • Childbirth, adoption, and foster care leave
  • Education and development opportunities, including employee development funds and Public Service Loan Forgiveness
  • Public retirement systems, including OPERS, STRS, SERS, and HPRS
  • Optional deferred compensation through Ohio Deferred Compensation
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