Administrative Professional 2 - 20062610 - Licensing

State of Ohio • Columbus, OH

3d • Onsite

About The Position

The Administrative Professional 2 supports licensing operations for the Ohio Department of Commerce’s Division of Industrial Compliance. The division helps protect Ohioans in public buildings and oversees activities that include applying the Ohio Building Code, conducting appeal hearings, issuing variances, licensing commercial contractors, inspecting boilers, elevators and bedding, regulating ski tramways, administering portions of the Manufactured Homes Program, and overseeing certain wage and minor labor law programs.

The position generates and issues documents from daily reports, assists customers with online portal and licensing questions, evaluates straightforward licensing applications, manages exam assignments and sessions, enters results, and maintains accurate applicant and licensee records in the licensing system. The position is permanent, full-time, and scheduled Monday through Friday, 8:00 AM to 5:00 PM, at 6606 Tussing Road in Reynoldsburg, Ohio.

Requirements

• At least 18 months of experience or 18 months of training in a secretarial or administrative professional field; or completion of associate core coursework in secretarial science or business office applications from an accredited career school or community college; or six months of experience as an Administrative Professional 1 (16871); or an equivalent combination meeting the minimum class qualifications.
• If qualifying through education, submit a copy of unofficial transcripts with the application.
• Information provided in responses to supplemental questions must be supported by the work experience and/or education sections of the civil service application.

Responsibilities

• Generate and/or issue documents based on daily reports using the internal licensing system.
• Assist customers by phone and email with basic questions or issues related to the online portal and general licensing processes.
• Evaluate and process straightforward licensing applications for approval in accordance with established guidelines.
• Assign appropriate exams to applicants, oversee exam sessions, and enter exam results in the system.
• Update applicant and licensee information in the licensing system to maintain accurate records.

Benefits

• Medical coverage.
• Free dental, vision, and basic life insurance premiums after completion of the eligibility period.
• Paid time off, including vacation, personal and sick leave, and 11 paid holidays per year.
• Childbirth, adoption, and foster care leave.
• Education and development opportunities, including employee development funds and Public Service Loan Forgiveness.
• Public retirement systems, including OPERS, STRS, SERS, and HPRS, and optional deferred compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree