Event Services - Administrative Oversight Manager - Licensing and Training Compliance

Allied Universal • Orlando, FL

17d • $72,000 - $77,000

About The Position

Allied Universal® Event Services is hiring an Administrative Oversight Manager responsible for licensing compliance, training compliance, operational audits, compliance reporting, and related administrative processes across the Event Services EAST Region, which includes MO, AR, IN, TN, LA, FL, OH, MA, NY, MN, PA, VA, and KY. The role supports operational leadership by ensuring employees meet licensing, training, contractual, and regulatory requirements and by advancing operational excellence through reporting, auditing, and training initiatives.

The manager oversees security licensing programs, conducts compliance audits and personnel file reviews, delivers and coordinates training, monitors licensing and training metrics, and supports branches in meeting company standards, client contracts, and applicable regulations. The position calls for security-industry or event-security experience and knowledge of officer licensing and training compliance, including familiarity with licensing and compliance programs. Salary is $72,000–$77,000 per year, with a 10% bonus potential and an auto allowance of $135 per pay period.

Requirements

• At least three years of experience in the security industry, contract security, event security, or another regulated industry.
• Experience supporting or administering security officer licensing, credentialing, or regulatory compliance programs.
• Experience conducting audits, inspections, personnel file reviews, or compliance assessments.
• Experience facilitating training, providing classroom instruction, or coordinating employee training initiatives.
• Experience preparing and analyzing reports using Microsoft Excel and other reporting platforms.
• Working knowledge of event security licensing and regulatory requirements.
• Experience managing multi-state licensing and compliance programs.
• Experience conducting personnel file and licensing audits and following up on corrective actions.
• Experience supporting training compliance, training administration, and regulatory reporting.
• Ability to become certified as a Qualified Manager or Qualified Agent with state licensing agencies in the assigned territory.
• Strong knowledge of security-industry compliance practices and licensing requirements.
• Ability to interpret and apply state licensing regulations, company policies, and contractual requirements.
• Strong organizational and administrative skills; excellent verbal and written communication skills.
• Ability to compile, analyze, and interpret data and reports, with strong attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines and use effective problem-solving and decision-making skills.
• Ability to conduct audits, inspections, and compliance reviews and to present information and facilitate training for employees at all levels.
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
• Ability to build effective working relationships across departments and locations.
• Ability to maintain confidentiality and exercise sound judgment.
• Willingness and ability to travel as needed for branch audits, inspections, and training.
• Must meet one of the following education and experience combinations: bachelor's degree in Business Administration, Human Resources, Criminal Justice, Education, Security Management, Event Management, or a related field and at least one year of relevant experience; associate degree and at least three years of relevant experience; or high school diploma or equivalent and at least four years of experience in compliance, operations, training, security, event services, human resources, or a related field.

Nice To Haves

• Experience within event services, contract security, hospitality, staffing, or another highly regulated industry.
• Experience with workforce management systems, learning management systems (LMS), DOMO, or compliance reporting platforms.

Responsibilities

• Oversee security licensing and credentialing compliance programs across regional Event Services operations.
• Monitor and report on branch-level licensing compliance using workforce tracking and reporting systems.
• Conduct personnel file reviews, licensing audits, and compliance inspections to assess regulatory, contractual, and company requirements.
• Identify deficiencies and work with operational and functional leaders on corrective action plans.
• Coordinate and maintain compliance documentation, audit records, and supporting reports.
• Support quarterly operational compliance reviews and submissions to corporate compliance teams.
• Participate in contract compliance reviews to check adherence to client requirements and service standards.
• Monitor regulatory and operational compliance trends and recommend process improvements.
• Track employee licensing renewals, training requirements, and credential expirations; serve as a resource on licensing requirements across multiple jurisdictions.
• Deliver instructor-led onboarding, compliance, licensing, operational, and skills-based training, including applicable state licensing and company-required programs.
• Coordinate, track, and audit training assignments, certifications, and regulatory requirements; monitor completion metrics and follow up with branches on overdue or deficient training.
• Support company-wide training and compliance initiatives and conduct refresher, remedial, and compliance-focused training as needed.
• Develop, update, and distribute training materials, job aids, and operational guidance documents.
• Assist branch and operational leaders with training and compliance questions and communicate relevant metrics at operational meetings.
• Maintain training records and required documentation so they are retained and audit-ready.
• Create, maintain, and distribute compliance, licensing, training, and operational reports; compile, analyze, and interpret data for decision-making.
• Develop reporting tools and dashboards to improve visibility into compliance and training performance.
• Support branch startup and operational readiness activities and assist with special events and projects requiring administrative, compliance, or training support.
• Partner with operations, compliance, training, recruiting, and HR teams to improve processes and service delivery.
• Develop administrative procedures to improve operational effectiveness and compliance outcomes and prepare executive-level summaries and compliance reports for operational leadership.
• Travel as needed to support branch compliance audits, inspections, and training activities.

Benefits

• Medical, dental, and vision insurance
• Basic life, AD&D, and disability insurance
• Company 401(k) plan, subject to eligibility requirements
• Eight paid holidays annually
• Five sick days and four personal days
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law
• 10% bonus potential
• Auto allowance of $135 per pay period

What This Job Offers

• Job Type: Full-time
• Career Level: Manager