Administrative Officer 4

Commonwealth of Pennsylvania • Dauphin County, PA

11h • Hybrid

About The Position

Take on a leadership role as an Administrative Officer 4 with the Pennsylvania Emergency Management Agency. This position supports critical statewide 911 program operations that help keep communities safe. You will guide important planning, training, and quality efforts that strengthen emergency response across the Commonwealth. Join a team that works every day to support public safety and readiness! This position provides administrative guidance and oversight for statewide 911 program operations. It supports coordination with counties, partners, and stakeholders to ensure strong and consistent emergency service delivery.

Requirements

• One year as an Administrative Officer 3 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
• Six years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement
• Graduation from a four-year college or university
• Any equivalent combination of experience and training
• Meet the PA residency requirement
• Be able to perform essential job functions

Responsibilities

• Manage daily Public Safety Answer Point (PSAP) compliance activities and oversee statewide 911 Interconnectivity Grant Program functions
• Collaborate with stakeholders to maintain certification standards for planning, training, quality, operations, and technology
• Review grants, track quarterly progress, and support the Service Enhancement Road Map Development process
• Inspect PSAP operations, evaluate certification reports, and ensure alignment with statewide requirements
• Provide guidance, training, and assistance to county partners through frequent in state travel
• Work with the 911 Advisory Board, PSAPs, and vendors to support planning and system enhancements

Benefits

• FREE on-site parking
• Telework opportunity part-time upon successful completion of a training period
• Equal employment opportunity employer
• Commitment to a diverse workforce
• Inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania
• Does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level