Administrative Officer 2

Commonwealth of Pennsylvania • Dauphin County, PA

8d • Hybrid

About The Position

As an Administrative Officer 2 in the Department of General Services, you play a vital part in overseeing fleet operations and supporting statewide vehicle services. You will help manage staff, guide policies, and ensure drivers receive reliable assistance. Your work strengthens safety, communication, and service across the Commonwealth. This position offers a meaningful chance to support public programs and lead important administrative efforts. This role focuses on managing customer service staff, overseeing fleet maintenance processes, and supporting statewide vehicle programs. It involves coordinating policies, supervising personnel, and helping agencies meet their automotive needs.

Requirements

• One year as an Administrative Officer 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
• Three years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement; and a bachelor's degree
• Any equivalent combination of experience and training
• Experience with team building, conflict resolution, and employee development skills
• Experience working with other management team members to develop call center objectives while being efficient
• Automotive experience such as automotive estimating, mechanical work, autobody repairs, or experience in an automotive environment
• Ability to perform essential job functions

Responsibilities

• Update publications and communicate changes in fleet policies and procedures
• Ensure proper maintenance, repair, and safety practices for Commonwealth vehicles
• Serve as the point of contact for agencies regarding fleet repair and service needs
• Manage the Automotive Service Agreement Program and process vendor documentation
• Direct customer service staff and approve requests for vehicle repairs
• Prepare monthly reports and maintain accurate fleet information for leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level