Administrative Office Receptionist

Associa • Fort Myers, FL

11h

About The Position

We are seeking an Administrative Office Receptionist for an entry-level position responsible for day-to-day office activities. The role requires a friendly, easy-going, customer-oriented approach and strong communication and customer service skills. The receptionist should be able to work independently and as part of a team, manage multiple tasks and priorities, and help create a positive, team-oriented, client-focused work environment.

The position handles incoming calls and mail, provides information in person and through phone or email, enters and uploads data and documents, and assists the accounts receivable department with estoppel verification, coupon ordering, billing, and payment questions. The receptionist maintains office operations by following policies and procedures.

Requirements

• At least one year of experience in a professional office.
• Dependable and reliable, with the ability to work scheduled hours.
• Detail-oriented, with the ability to multitask and handle multiple priorities and workflow.
• Proficient in English, with excellent verbal and written communication skills.
• Able to work independently and in a team environment.
• Proficient with Outlook, Excel, and Word.
• High school diploma or equivalent.
• Resume with job history required.
• Background check required.

Nice To Haves

• Knowledge of a community management office.

Responsibilities

• Handle, screen, assist with, and forward incoming calls on a multi-line phone.
• Receive, sort, and distribute daily mail and deliveries.
• Provide accurate information in person and via phone and email.
• Input data, add notations, and scan and upload documents.
• Assist the accounts receivable department with estoppel verification, coupon ordering, billing, and payment questions.
• Maintain operations by following policies and procedures.
• Manage many tasks and priorities at once while taking on multiple roles.
• Communicate effectively orally and in writing.
• Help create a positive work environment that is team-oriented and client-focused.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED