Entry - level Administrative Office Assistant

IES Infrastructure • Columbus, GA

4d • Onsite

About The Position

Southern Rewinding is seeking a motivated and detail-oriented Entry-level Administrative Office Assistant to support daily administrative and operational functions within the shop and office. This role serves as a key point of coordination between customers, the shop floor, and office staff. The Shop Clerk is responsible for maintaining accurate records, processing work orders, and delivering excellent customer service while ensuring efficient workflow and communication across departments.

Requirements

• Entry-level position
• Motivated and detail-oriented
• Ability to perform daily administrative tasks including filing, data entry, record maintenance, copying, and document management
• Ability to create, enter, and manage shop repair work orders
• Ability to write up and document incoming work accurately and efficiently
• Ability to upload, organize, and maintain repair photos
• Ability to contact customers for purchase orders, repair authorizations, and scheduling information
• Ability to assist with job scheduling and coordination
• Ability to communicate with office staff, shop personnel, and management
• Ability to close out work orders and ensure documentation accuracy
• Ability to maintain and update WIP files
• Ability to provide administrative and customer service support
• Ability to promote a professional company image
• Ability to support office functions such as shipping & receiving, time entry, and purchasing
• Ability to assist in drafting technical reports
• Ability to follow established company procedures
• Ability to perform other duties as assigned

Responsibilities

• Perform daily administrative tasks including filing, data entry, record maintenance, copying, and document management
• Create, enter, and manage shop repair work orders for incoming jobs
• Write up and document incoming work accurately and efficiently
• Upload, organize, and maintain repair photos in designated folders
• Contact customers to obtain purchase orders, repair authorizations, and scheduling information
• Assist with job scheduling and coordination between departments
• Communicate with office staff, shop personnel, and management regarding customer service and job status
• Close out work orders upon job completion and ensure all documentation is accurate
• Maintain and update “Work in Progress” (WIP) files
• Provide administrative and customer service support as needed
• Promote a professional company image through prompt, courteous, and thorough customer interactions
• Support additional office functions such as shipping & receiving, time entry, and purchasing as needed
• Assist in drafting technical reports for supervisory review
• Follow established company procedures to complete tasks in a timely and efficient manner
• Perform other duties as assigned

Benefits

• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed