Administrative Manager

Baylor University•Waco, TX

About The Position

Baylor University’s Office of the Registrar is seeking an Administrative Manager to support the university’s mission by managing services provided to faculty, staff, students, alumni, and other constituents. The position oversees support staff who respond to inquiries by phone and email and supports the office through coordination of service schedules, budgets, purchasing, and personnel. An Associate’s degree and five years of relevant work experience are required. A Bachelor’s degree and seven years of relevant experience are preferred. A combination of education and experience may be considered in lieu of one another. Applicants must be currently authorized to work in the United States on a full-time basis.

Requirements

Associate’s degree.
Five years of relevant work experience.
Must be currently authorized to work in the United States on a full-time basis.
Ability to comply with university policies.
Regular and punctual attendance.

Nice To Haves

Bachelor’s degree.
Seven years of relevant experience.

Responsibilities

Oversee office operations, including transcript processing, enrollment, degree verifications, and records maintenance; assist with questions about procedures and policies and manage front office communications.
Support the office service model by providing service training, coordinating schedules, and providing backup for the phone line, shared email, and occasional walk-in traffic.
Recruit, hire, train, and coordinate the work and schedules of office staff and student employees.
Coordinate human resources and budgetary aspects of personnel management, including hiring and transferring employees between positions.
Identify and implement process improvements for existing systems and processes and implement new or changed processes for central staff and distributed constituents.
Collaborate with the Registrar and Associate Registrar for Business Operations and Analysis on budget planning and management.
Complete, log, and reconcile office purchases.
Oversee the purchase and maintenance of office equipment, including scanners, fax machines, computers, printers, and telephones.
Perform other duties as assigned to support Baylor’s mission.
Comply with university policies.
Maintain regular and punctual attendance.