Administrative Manager

Baylor University•Waco, TX

About The Position

Baylor University’s Office of the Registrar is seeking an Administrative Manager to manage services for faculty, staff, students, alumni, and other constituents. The position oversees support staff who respond to inquiries by phone and email, and coordinates the office’s service schedule, budget, purchasing, and personnel. The role also oversees operational components such as transcript processing, enrollment, degree verifications, and records maintenance. An associate’s degree and five years of relevant work experience are required; a bachelor’s degree and seven years of relevant experience are preferred. Education and experience may be considered in lieu of one another. Applicants must be currently authorized to work in the United States on a full-time basis.

Requirements

Associate’s degree.
Five years of relevant work experience.
Currently authorized to work in the United States on a full-time basis.
Ability to comply with university policies.
Regular and punctual attendance.

Nice To Haves

Bachelor’s degree.
Seven years of relevant work experience.

Responsibilities

Oversee office operations, including transcript processing, enrollment, degree verifications, and records maintenance; answer questions about procedures or policies and manage front-office communications.
Support the office service model by providing service training, coordinating schedules, and serving as backup for the phone line, shared email, and occasional walk-in traffic.
Recruit, hire, train, and coordinate the work and schedules of office staff and student employees.
Coordinate human-resource and budgetary aspects of personnel management, including hiring and transfers between positions.
Lead efforts to identify and implement process improvements for existing systems and processes, and implement new or changed processes for central staff and distributed constituents.
Collaborate with the Registrar and Associate Registrar for Business Operations and Analysis on budget planning and management.
Complete, log, and reconcile office purchases.
Oversee the purchase and maintenance of office equipment, including scanners, fax machines, computers, printers, and telephones.
Perform other duties as assigned to support Baylor’s mission.
Comply with university policies.
Maintain regular and punctual attendance.