Administrative Liaison - Dermatology Department

VCA Animal Hospitals•South Weymouth, MA

About The Position

VCA South Shore (Weymouth), a 24-hour general, emergency, and specialty veterinary practice that also provides boarding, is hiring an Administrative Liaison for its Dermatology Department. Under the policy direction of the Liaison Manager, the Dermatology Liaison assists doctors and hospital staff with daily tasks and client communications. The role provides and maintains excellent service for clients and referring veterinarians (rDVMs), supports patient account documentation and medical-record organization, and contributes to hospital operations. The position pays $18.50–$22 per hour, depending on experience, education, certification, and other factors. Night, weekend, and overnight differentials may be added to base pay. Shifts of 6, 8, or 10 hours are available; some holidays and weekend hours are required, and night shifts are available.

Responsibilities

  • Assist doctors and other hospital staff in executing daily tasks.
  • Communicate with clients and answer client questions.
  • Schedule appointments and procedures.
  • Communicate client concerns directly to the doctor.
  • Maintain proper documentation for patient accounts.
  • Maintain and organize medical records.
  • Support other tasks involved in veterinary hospital operations.
  • Provide and maintain excellent service to clients and referring veterinarians (rDVMs).

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Paid holidays
  • Paid time off, including vacation and sick days
  • Employee discounts on veterinary services and pet care
  • Discounts to veterinary educational programs
  • Penn Foster Program discounts
  • VetGirl subscription discount
  • Fear Free Certification sponsorship
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