Director of Administrative Operations - Department of Dermatology

University of Illinois Chicago•Chicago, IL

About The Position

The Department of Dermatology at the University of Illinois Chicago is seeking a Director of Administrative Operations. Under minimal supervision, this role oversees the unit’s operational, financial, regulatory, and business activities. Responsibilities include financial analysis and strategy for medical service, health maintenance, and procurement programs; human resources and facilities management; business development, marketing, and public relations; contract negotiations; and ensuring compliance with grant organizations, regulatory agencies, and university policies and procedures. The Director represents the Department Head on campus and university committees. The position develops and oversees budgets, financial plans, reporting, and forecasts; identifies business opportunities; manages operational payments and patient billing; directs departmental marketing; and coordinates facilities, equipment, and related contracts. It also directs daily administrative activities, manages off-site practices when established, oversees space utilization and grant activities, and works with OVCR on grant management. The Director recruits, evaluates, and trains administrative staff and oversees recruitment, credentials, and compensation plans for faculty, physicians, and staff. Other related duties and special projects may be assigned.

Requirements

  • Bachelor’s degree in Healthcare Administration, Business Administration, Management, or a related field.
  • At least 5 years of administrative or management experience.
  • Strong interpersonal, management, and communication skills.
  • Knowledge of Microsoft Office.

Nice To Haves

  • Master’s degree preferred.
  • Management experience in a healthcare environment desired.

Responsibilities

  • Develop the annual budget and provide monthly financial reporting and forecasting, manage cash flow, and review and approve capital spending and expenditures.
  • Develop strategic plans, annual goals and objectives, and the administrative direction of the unit.
  • Identify business opportunities by analyzing and presenting financial data for potential services, facilities, procedures, and costs.
  • Oversee operational payment structures, monitor payments and patient billing under contracts, and ensure compliance with insurance companies.
  • Lead departmental marketing by developing and implementing a marketing plan and measuring and reporting results.
  • Create, implement, and monitor the departmental strategic plan.
  • Coordinate maintenance, repairs, remodeling, and equipment purchases by identifying needs, planning, budgeting, and reviewing contracts as needed.
  • Manage off-site practices once established, including negotiating revenue-generating contracts and monitoring and renegotiating leases.
  • Direct day-to-day administrative activities.
  • Maintain and report space-utilization inventory.
  • Manage pre- and post-award extramural grant activities, including reviewing and submitting grant and contract proposals and maintaining documentation of expenditures, reports, submissions, and awards.
  • Collaborate with OVCR to ensure proper grant management.
  • Recruit, select, evaluate, and train administrative staff.
  • Oversee and direct recruitment activities for faculty, physicians, and staff with appropriate management staff; ensure required credentials are received.
  • Develop and monitor compensation plans, income guarantees, and productivity incentives.
  • Perform other related duties and participate in special projects as assigned.
  • Represent the Department Head on campus and university committees.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Retirement plan
  • Paid time off
  • Tuition waivers for employees and dependents
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