Administrative Generalist

Securitas Security Services•Dublin, OH

About The Position

The Administrative Generalist performs responsible general administrative support, including functions that may involve payroll, human resources, office management, scheduling, accounts payable, and/or accounts receivable. The position primarily conducts orientations for up to 200 people per week and requires comfort with public speaking. It may also serve as a lead for office staff or as an Office Manager. The role supports office operations through correspondence and report preparation, mail processing, reception, filing, meeting and travel coordination, benefits enrollment, scheduling and payroll data entry, payroll reconciliation, client billing and accounts receivable, accounts payable, and payment-plan coordination. Duties may vary by assigned office and business needs. The position requires maintaining professionalism and composure when working with clients, staff, the public, and authorities, including in urgent or pressured situations. Work includes computer use and potentially prolonged data entry, handling confidential information, regular talking and hearing, and meeting the physical and mental requirements of the role with or without reasonable accommodation.

Requirements

Must be at least 18 years of age.
Must have a reliable means of communication, such as a pager or phone.
Must have reliable public or private transportation.
Must have the legal right to work in the United States.
Must be able to speak, read, and write English.
Must have a high school diploma or GED.
Must be willing to participate in pre-employment screening, including a drug screen and background investigation.
High school diploma or GED and two years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions, as determined by the company.
Thorough understanding of standard office procedures and practices.
Knowledge of mathematical concepts, including rates, ratios, percentages, averages, and reconciliation.
Ability to interpret written, oral, diagrammatic, or schedule-form instructions.
Ability to use personal computers and office productivity software.
Ability to write original correspondence.
Strong planning, organization, and project coordination skills.
Ability to communicate clearly and concisely and interact effectively at all levels and across diverse cultures.
Ability to work effectively as a team member and handle projects responsibly.
Courteous and professional telephone manner and accuracy in taking messages.
Strong customer and results orientation.
Must be comfortable with public speaking.
Ability to maintain composure with authorities, executives, clients, staff, and the public, including in urgent or pressure situations.
Ability to handle multiple tasks concurrently and handle sensitive and confidential information.
Must meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
Physical capacity for frequent lifting or moving of up to 10 pounds and occasional lifting or moving of up to 25 pounds; close and distance vision and ability to adjust focus.

Responsibilities

Conduct orientations for up to 200 people per week.
Perform office administrative functions, including preparing correspondence and reports, processing mail, handling telephone and in-person reception, and filing.
Schedule meetings and conferences and assist with travel reservations.
Process benefits-enrollment paperwork for new associates, monitor associate assignments to client sites for continued benefits eligibility, and coordinate enrollments and changes with the benefits function.
Enter scheduling and payroll data into the automated resource system; verify associate hours against contract requirements; determine overtime rates and billing hours; and complete payroll correction documents.
Reconcile payroll entries and invoices; verify and distribute paychecks; and process payroll for terminated associates within the required time frame.
Review client billings, verify billing amounts, reconcile payroll and accounts receivable data against time sheets, make adjustments, respond to client questions, resolve discrepancies, and prepare invoice corrections.
Review accounts payable for accuracy and timely payment and contact vendors about discrepancies.
Contact clients to arrange payment plans for past-due accounts.
May serve as Office Manager and provide lead direction to administrative or support staff.
Perform other duties of a similar nature and scope as required for the assigned office.
Follow safe work practices and company policies and procedures, and report unsafe working conditions to superiors.