Administrative Director Information Technology

Norman Regional Health System•Norman, OK

13d

About The Position

The Administrative Director of Information Technology provides enterprise-wide leadership and strategic direction for the health system’s information technology functions. The role ensures technology, information systems, infrastructure, cybersecurity, clinical and business applications, data capabilities, and digital solutions support the health system’s clinical, operational, financial, and strategic objectives. As the health system’s senior information technology leader, the Administrative Director partners with executive leadership, physicians, clinical leaders, operational departments, and external partners to establish technology priorities, optimize existing systems, evaluate emerging technologies, and execute the organization’s long-term IT strategy. The role is accountable for the reliability, security, performance, financial stewardship, and strategic development of the technology environment, and leads major technology transformation initiatives, including EHR strategy and optimization.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, Business Administration, Health Care Administration, or a related field.
Minimum of 8–10 years of progressively responsible information technology leadership experience.
Minimum of 5 years of significant management responsibility, with demonstrated experience leading complex technology operations, teams, budgets, vendors, and enterprise initiatives.

Nice To Haves

Master’s degree in Information Technology, Business Administration, Health Administration, or a related discipline.
Information technology leadership experience within a hospital or integrated health system.
Experience with hospital EHR systems, clinical applications, cybersecurity, infrastructure, interoperability, and health care technology operations.
Experience leading major EHR implementation, conversion, optimization, or selection initiatives.
Experience with digital transformation, automation, artificial intelligence, analytics, and enterprise technology governance.
Demonstrated success managing significant operating and capital budgets.
Experience negotiating major technology contracts and managing strategic vendor relationships.
CHCIO, CPHIMS, CISSP, PMP, or comparable professional certification.

Responsibilities

Develop and execute an enterprise IT strategy aligned with the health system’s strategic and financial priorities.
Serve as the senior IT advisor to the COO, CEO, executive leadership team, and other organizational leaders.
Translate organizational strategy and operational needs into technology priorities, roadmaps, and measurable initiatives.
Participate in enterprise strategic planning, capital planning, operational improvement, and technology governance.
Recommend technology investments, risk responses, emerging technologies, and long-term infrastructure needs to executive leadership.
Develop and maintain an IT governance structure that prioritizes projects based on clinical impact, operational value, financial return, regulatory requirements, risk, and organizational capacity.
Provide executive leadership for EHR strategy, including optimization, modernization, replacement evaluation, implementation, and long-term planning.
Ensure clinical information systems support physicians, nursing, ancillary departments, ambulatory services, and patient care operations.
Partner with clinical and operational leaders to improve workflows and reduce unnecessary administrative burden through technology.
Establish standards for system optimization, integration, interoperability, and application lifecycle management.
Oversee relationships with EHR and other major clinical technology vendors.
Lead enterprise technology operations, including network and infrastructure, servers, cloud services and data centers, end-user computing and technical support, telecommunications, applications, interfaces and interoperability, IT service management and help desk, business continuity and disaster recovery, and technology asset management.
Establish performance standards, service-level expectations, and accountability measures for IT operations.
Maintain system availability, reliability, scalability, and performance to support 24/7 health care operations.
Provide executive oversight of the cybersecurity program and technology-related risk management.
Maintain safeguards for electronic protected health information and other sensitive organizational information.
Partner with Compliance, Privacy, Legal, Risk Management, and operational leadership to maintain compliance with applicable regulatory requirements.
Oversee cybersecurity risk assessments, incident response planning, vulnerability management, access controls, disaster recovery, and business continuity preparedness.
Communicate significant technology and cybersecurity risks regularly to executive leadership.
Advance the use of data, analytics, automation, artificial intelligence, and digital technologies to improve clinical, operational, and financial performance.
Establish appropriate governance for data and emerging technologies.
Partner with operational and clinical leaders to identify opportunities for automation and workflow improvement.
Support development of reliable enterprise reporting and decision-support capabilities.
Ensure technology initiatives deliver measurable organizational value.
Develop and manage annual IT operating and capital budgets.
Establish multi-year technology capital plans and replacement schedules.
Evaluate the financial and operational return of significant technology investments.
Lead or participate in vendor selection, contracting, negotiations, and performance management.
Identify opportunities to reduce technology costs through standardization, consolidation, renegotiation, and elimination of redundant applications and services.
Establish vendor accountability for performance, contractual obligations, implementation milestones, and return on investment.
Lead, develop, and retain a high-performing IT leadership team and workforce.
Establish expectations for responsiveness, customer service, accountability, communication, and project execution.
Develop succession plans and professional development opportunities for IT leaders and staff.
Promote collaboration between IT and clinical, financial, and operational departments.
Maintain a service-oriented culture in which IT functions as an organizational partner.