Administrative Coordinator 1/2/3

State of LouisianaBaton Rouge, LA
Onsite

About The Position

The Administrative Coordinator coordinates all front desk and reception activities for the Louisiana Works headquarters office complex. Serves as the primary point of contact for customers, vendors, contractors, employees, and visitors by providing information, responding to inquiries, and directing individuals to the appropriate resources or personnel. This position requires ongoing coordination with agency staff, divisions, and external representatives to ensure efficient daily operations and the delivery of professional customer service. The Office of Management and Finance (OMF) oversees the agency’s fiscal operations, budgeting, procurement and contracts, human resources, and other key administrative functions. We provide the internal support and oversight needed to ensure efficient, accountable, and transparent agency operations. OMF does not deliver direct services to the public.

Requirements

  • No experience or training is required.

Nice To Haves

  • Accepting Direction: The ability to be open and willing to follow guidance or instructions.
  • Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
  • Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customer.

Responsibilities

  • Provides information and responds to inquiries regarding agency operations, including Unemployment Insurance, Workforce Development, Workers’ Compensation, Management and Finance, the Office of the Secretary, and Legal Division services.
  • Communicates and coordinates with agency personnel, managers, and representatives regarding front desk procedures, visitor assistance, and special requests.
  • Maintains filing systems, records, reports, and databases; reviews documents for accuracy and completeness; compiles data and prepares reports, tabulations, and routine correspondence.
  • Distributes employee parking permits, prints and distributes agency forms, and maintains knowledge of current forms and procedures.
  • Answers telephone calls, performs data entry and typing assignments, operates office equipment, assists with property inventory activities, and monitors the cleanliness and organization of the front desk and lobby areas.
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