Administrative Coordinator

Royal Plus•Berlin, MD
•$17 - $20

About The Position

Royal Plus, INC. is a fast-growing restoration company specializing in water mitigation, fire losses, general contracting, and disaster clean-up. We work closely with homeowners, insurance carriers, and adjusters to restore properties efficiently and professionally. We are looking for a detail-oriented and organized Administrative Coordinator with strong Accounts Receivable experience to join our team. The Administrative Coordinator plays a key role in supporting our claims and accounting departments. This position requires someone who is highly organized, comfortable working with numbers, and experienced in handling invoicing, collections, and insurance-related documentation. This is an entry-level position.

Requirements

  • 2+ years of Administrative Assistant and Accounts Receivable experience
  • Strong understanding of invoicing, collections, and payment processing
  • Proficient in Microsoft Excel, Outlook, Word, and QuickBooks experience a must.
  • Excellent communication and customer service skills
  • Must be able to type 50+wpm
  • Strong attention to detail and organizational skills
  • Ability to multitask and meet deadlines in a fast-paced environment

Nice To Haves

  • Experience in restoration, construction, or insurance claims and/or medical billing (preferred)
  • XactAnalysis, Symbility and other Restoration TPA experience a plus!

Responsibilities

  • Process and track invoices related to insurance claims and renovation projects
  • Post payments and follow up on outstanding balances
  • Communicate with insurance companies, adjusters, and customers regarding claim status and billing
  • Claims Coordination: answer multi-line phone system, dispatch new losses, and schedule services.
  • Maintain accurate and up-to-date job files and documentation
  • Support team members from all departments
  • Ensure compliance with company processes and insurance requirements
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