About The Position

The Administrative Coordinator provides comprehensive administrative and operational support to The Paramount Baltimore management team. The position coordinates office functions, scheduling and communications; assists with event documentation; maintains records; supports financial and procurement processes; and helps ensure efficient day-to-day administrative operations. The role also serves as a liaison between internal departments, clients, vendors, and event organizers to support event experiences.

Requirements

  • 1–2 years of administrative support, office coordination, event administration, or related experience.
  • Strong organizational and time-management skills.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong attention to detail and accuracy.
  • Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
  • Ability to maintain confidentiality and handle sensitive information.
  • Customer service orientation and strong interpersonal skills.
  • Ability to work independently and collaboratively with diverse teams.
  • Ability to work a flexible schedule inclusive of weekends, nights, and holidays.

Nice To Haves

  • Associate degree in Business Administration, Hospitality Management, Public Administration, or a related field; an equivalent combination of education and relevant experience may be considered.
  • Experience in a convention center, hospitality, entertainment venue, event facility, or public assembly venue.

Responsibilities

  • Provide administrative support to venue leadership and departmental staff.
  • Answer and direct incoming calls while providing excellent customer service.
  • Coordinate calendars, meetings, appointments, and conference calls.
  • Prepare correspondence, reports, presentations, and other business documents.
  • Maintain organized filing systems, records, and administrative documentation.
  • Process incoming and outgoing mail, emails, and departmental communications.
  • Assist with event scheduling, booking documentation, and client correspondence.
  • Prepare event files, contracts, permits, and operational reports as needed.
  • Coordinate logistical details with event managers, clients, and vendors.
  • Support pre-event, event-day, and post-event administrative activities.
  • Track key event timelines and ensure required documentation is completed.
  • Assist with processing expense reports as needed.
  • Coordinate office supply inventory and purchasing needs.
  • Serve as a primary point of contact for visitors, clients, vendors, and stakeholders.
  • Respond to inquiries and provide information about facility services and event procedures.
  • Maintain professional relationships with clients and event partners.
  • Support customer service initiatives and ensure prompt issue resolution.
  • Maintain confidential personnel, business, and event records.
  • Ensure compliance with organizational policies and procedures.
  • Assist with audits, inspections, and reporting requirements.
  • Assist with coordination of internal meetings, training sessions, and special projects.
  • Prepare meeting agendas, take minutes, and distribute follow-up materials.
  • Support department-wide initiatives, programs, and operational improvements.
  • Perform other duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) savings plan
  • 401(k) matching
  • Paid time off, including vacation days, sick days, and 11 holidays
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