Administrative Coordinator

Bartlett Tree Experts•Indianapolis, IN

7d•Onsite

About The Position

Bartlett Tree Experts is seeking an Administrative Coordinator to support its Indianapolis office. The role serves clients and supports office and production team members through customer service and administrative work. The coordinator handles a high volume of incoming calls and makes outbound calls related to customer service and sales, while working directly with Arborists and clients to facilitate sales, increase brand awareness, and build a satisfied customer base. All duties are performed in the local office during business hours. Bartlett Tree Experts is a scientific tree and shrub care company with more than 100 years of history and over 130 offices in the United States, Canada, Great Britain, and Ireland. The company provides services such as pruning, insect and disease management, soil care and fertilization, and tree inventory and management plans.

Requirements

Excellent verbal and written communication skills.
Ability to foster a positive work environment.
Highly motivated, with the ability to multitask in a fast-paced office.
Ability to work independently and take initiative.
Excellent time management.
Strong organizational capabilities.
Strong knowledge of the Microsoft Office suite.
Ability to learn and work within various proprietary operating systems.
Strong interpersonal and leadership skills.
Detail-oriented, with accurate data-entry skills.

Responsibilities

Answer incoming phone calls in a high-call-volume environment and make outbound calls related to customer service and sales.
Work directly with Arborists and clients to facilitate sales, increase brand awareness, and build a satisfied customer base.
Perform customer service and administrative tasks while supporting office and production team members and following company policies.
Work independently, take initiative, multitask, prioritize, and manage time efficiently.
Treat all team members with equality and respect.
Perform all duties in the local office during business hours.