Administrative Coordinator

Research Foundation of The City University of New York•New York, NY

About The Position

The Administrative Coordinator supports the smooth, strategic, and professional operations of the College of Staten Island’s Office of Workforce Development and Innovation. The role requires a highly organized and proactive individual who can manage complex systems, coordinate logistics, solve problems independently, and build strong professional relationships with diverse audiences. The Office develops and manages training programs to address skill gaps in growing workforce industries and offers certificate programs and professional development courses in healthcare, technology, and business.

Requirements

  • High school diploma required.
  • At least two years of executive administrative or office management experience.
  • Exceptional critical-thinking, problem-solving, and communication skills.
  • Ability to work effectively and professionally with adult learners, professional partners, and the public, providing a high level of customer service.
  • Strong organizational and time-management skills, including the ability to manage competing priorities and meet tight deadlines.
  • Proficiency in Microsoft 365, including intermediate to advanced Word, Excel, and PowerPoint skills.
  • Demonstrated comfort adopting and learning new technologies.
  • Availability for occasional evening and weekend events.

Nice To Haves

  • Associate’s degree strongly preferred.
  • Experience with CRM systems and database management preferred.

Responsibilities

  • Manage and maintain student records, course schedules, instructor assignments, and tuition information in the Xenegrade registration system, ensuring data integrity and timely updates.
  • Support financial operations by managing invoice processing and payroll coordination, and preparing and submitting Personnel Action Forms (PAFs) accurately and on time in compliance with departmental procedures and CUNY fiscal policies.
  • Coordinate procurement, including sourcing, purchasing, and tracking goods and services, while following CUNY and departmental guidelines and timelines.
  • Liaise with instructional staff, anticipate their needs, and resolve issues to support consistent, high-quality program delivery.
  • Plan and execute Office events, including Open Houses, Information Sessions, and community outreach efforts, aligning details with strategic objectives and audience needs.
  • Contribute analytical and organizational skills to special projects and program initiatives as assigned by the Director of Workforce Development and Administration.
  • Perform other duties as assigned.
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