Administrative Coordinator, Birmingham Veterans Village, Homeless Veteran Program

TUNNEL TO TOWERS FOUNDATION•Birmingham, MI

14h•$55,000 - $65,000•Onsite

About The Position

The Tunnel to Towers Foundation is seeking an experienced Administrative Coordinator to support all matters related to its Homeless Veteran Program. The role requires strong organization, attention to detail, effective multitasking, timely prioritization in a fast-paced environment, and careful handling of sensitive veteran-specific information. The position is based on site and may involve changes to workdays, shift hours, or work locations when assisting with special events.

Requirements

At least 1–2 years of administrative experience and data-entry/analyzing experience.
Strong organizational skills and ability to achieve high-performance goals and meet deadlines.
Excellent written and oral communication and interpersonal abilities.
Detail-oriented.
Ability to multitask across multiple projects and supervise personnel.
Proficiency in Microsoft Office, Google Suite, or equivalent.
Pre-employment screening, including a background check, is required.
Work on site is required.

Nice To Haves

A Bachelor’s Degree is preferred.
3–5 years of administrative experience, preferably in a clinical or social services setting.
Experience working with Veterans or other homeless populations.

Responsibilities

Manage calendars and scheduling for interdepartmental staff.
Manage the Homeless Veteran Program email account.
Facilitate implementation and ongoing oversight of the database software system to support participant data collection and case management records.
Assist with software integration and quality procedures, and provide staff feedback to improve data quality, program performance assessment, and participant care.
Ensure participant information and assessments are maintained and updated for program reporting.
Compile and submit monthly program outcome information to program management, including inquiries, referrals, enrolled participants, and ineligible participants.
Support new employees by organizing and distributing training materials, explaining program eligibility, conducting prescreenings, and reviewing intake paperwork.
Manage upkeep of the office and common areas and submit office-supply requests to the Office Associate every two weeks.
Act as a liaison between Homeless Veteran Program administrative staff and interdepartmental personnel, including Finance, the Office Associate, and Development.
Assist with Foundation special events as needed.
Assist with researching and tracking local and national social services resources available for Veterans.