Administrative Coordinator - Medical Genetics Practice
Mount Sinai Health System•New York, NY
About The Position
The Administrative Coordinator supports the Inherited Metabolic Diseases Service and the Clinical Genetics Service by providing hands-on administrative and care coordination support to a multidisciplinary clinical team. This role helps ensure timely patient access to care through referral management, Epic work queue maintenance, insurance coordination, and cross-coverage of both services. The coordinator works alongside two experienced administrative coordinators currently in these roles.
Requirements
- Bachelors Degree or equivalent combination of applicable 5 years related administrative or business experience required.
- Strong attention to detail, follow-up, and organizational skills
- Ability to work independently and collaboratively
- Clear written and verbal communication skills
Nice To Haves
- Some supervisory experience preferred.
Responsibilities
- Manage daily referral work queues in Epic for Metabolic and Clinical Genetics Services
- Review and follow up on referrals to support timely scheduling
- Provide administrative support to geneticists, genetic counselors, nurse practitioners, and dietitians
- Serve as a point of contact for patients, families, and referring providers
- Maintain accurate documentation in the Epic electronic medical record
- Obtain prior authorizations for specialty medications, metabolic formulas, and medical foods
- Coordinate with insurance payers, pharmacies, and vendors
- Track approvals, denials, and renewal timelines
- Provide cross-coverage across both services to ensure continuity
- Partner closely with two experienced administrative coordinators for shared coverage and training
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
