UNIV - Administrative Coordinator I - Pediatrics: Genetics

Medical University of South Carolina • Charleston, SC

3d • Onsite

About The Position

The Administrative Coordinator position provides support for the Division of Genetics in the Department of Pediatrics. This position provides administrative support for the division, with a primary focus on patient/clinical related administrative activities. The position will work closely with the ambulatory clinic staff to ensure timely and effective management of administrative needs. Additionally, the position will assist in conference planning, file management, and daily appointment scheduling. The coordinators for the division to make certain all needs of division are met and serves as back up.

Requirements

• A high school diploma and four years relevant experience in business management, public administration or administrative services; or a bachelor's degree and two years experience in business management, public administration or administrative services.

Responsibilities

• Performs standard management support services for the Division of Genetics. Acts as liaison between Division of Genetics and Pediatric Pulmonology, Allergy & Immunology and Sleep Medicine and the Pediatric Business office as well as other areas of the Department and MUSC, to include light personnel and HR duties and procurement. Provides day-to-day office management and administrative support for the Division Chief to include daily management of Outlook calendars as well as the inpatient service and call calendars in SimonWeb and outpatient and inpatient schedules in QGenda. Coordinates meetings, conference calls, and appointments. Assist with travel arrangements.
• Medical/clinical services preparation and patient management: Works closely with the patient access center, ambulatory clinical care team members and others on the patient referral process, assist with scheduling and resolving conflicts. Enter or review patient information in the electronic medical record: Epic. Complete clinic cancellation and template change requests for faculty and staff and route appropriately. Scan all pertinent information or patient documents into the patient’s record in Epic and verify the documents have been entered accurately.
• Coordinate and prepare division-related purchases from a variety of funding sources according to procurement guidelines set forth by MUSC University and MUSC Physicians. Facilitate vendor setup and payments ensuring policies, procedures and guidelines are met in accordance with State and MUSC Procurement regulations. Reconcile and allocate monthly purchasing card (PCard) transactions.
• Triages incoming correspondence: Reads and channels to appropriate individual or department. Oversee administrative and maintenance of any divisional medical records documents or activities; assure access to needed medical record documentation and help with filing patient records into Epic folders. Obtains patient medical records when requested. Ensures all patient related correspondence is identified by the patient medical record. Receives and triages calls related to patient care from a variety of sources, eg, patients, families, agencies in a professional manner. Responds to inquiries from patients and physicians in a timely manner. If the call is clinical in nature, incumbent places a message in the patient's chart in to be responded to by a nurse or physician.
• Ensure faculty leave requests are submitted in a timely fashion and in alignment with ambulatory access policies. Coordinates details and logistics of special events, including the monitoring of timelines to ensure deadlines are met regarding the success and completion of the event to include continuing education conferences and departmental projects. Ensure providers’ curriculum

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED