Administrative Coordinator, IT

Harvard University • Boston, MA

8h • $78,293 - $82,571 • Hybrid

About The Position

The Administrative Coordinator, IT supports the executive team of technology leaders in Harvard Business School’s Information Technology department. The role is part of the Organizational Effectiveness team, reports to the Managing Director, Organizational Effectiveness, and works closely with the Office of the CIO. It serves as the primary point of contact for the Chief Information Officer and as a liaison between the Office of the CIO and School and University leadership. The position requires sound judgment, initiative, responsiveness, discretion with complex and confidential matters, and the ability to manage competing priorities and reprioritize proactively.

This is a 40-hour-per-week, overtime-eligible hybrid position based at Harvard’s Boston campus. Staff are expected to work onsite at least three days per week, with departments providing onsite coverage Monday through Friday. Specific hours and onsite days are determined by business needs and may change with advance notice. When working remotely, employees must work in a Harvard-registered state in compliance with University policy. Salary is $78,293–$82,571, commensurate with experience. Harvard does not provide visa sponsorship for this position.

Requirements

• High school diploma, GED, or equivalent.
• At least five years of experience in administrative support roles and/or relevant experience; education beyond high school may count toward experience.
• Experience with Microsoft Word, Excel, PowerPoint, Outlook, and Zoom.

Nice To Haves

• Experience providing executive-level administrative support.
• Effective oral and written communication skills, including excellent command of grammar.
• Exceptional organizational skills and attention to detail.
• Demonstrated efficiency and exemplary customer service skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Manage the CIO’s complex calendar, schedule meetings, balance priorities, anticipate needs, and proactively resolve scheduling conflicts.
• Attend Office of the CIO and IT Leadership Council meetings; prepare agendas, capture notes and key takeaways, and track action items and follow-up with owners.
• Monitor the CIO’s tasks, including calls, emails, correspondence, and reports in progress, to help ensure deadlines and expectations are met.
• Monitor, prioritize, and manage the CIO’s high-volume inbox; flag urgent technical alerts or system incidents, resolve routine inquiries independently, and draft concise responses.
• Provide administrative support for high-priority Office of the CIO and IT Leadership Council projects and initiatives, including process development, implementation, and management.
• Lead execution of department-wide events with guidance from the CIO and in partnership with the Managing Director, Organizational Effectiveness, and team.
• Arrange travel, lodging, and detailed itineraries.
• Track expenses, process invoices, and compile expense reports for travel and other business-related purchases.
• Provide scheduling and logistical support for the Office of the CIO, including inbox management and support for IT Leadership Council events.
• Build trust and collaboration by being present onsite and engaging directly with colleagues and constituents.
• Complete other responsibilities as assigned.

Benefits

• Generous paid time off, including parental leave.
• Medical, dental, and vision health insurance coverage starting on day one.
• Retirement plans with university contributions.
• Wellbeing and mental health resources.
• Support for families and caregivers.
• Professional development opportunities, including tuition assistance and reimbursement.
• Commuter benefits, discounts, and campus perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED