Receptionist

Texas A&M University System•Houston, TX
•Onsite

About The Position

The Administrative Coordinator I, under general supervision, provides front-facing administrative support for the Texas A&M University Space Institute in Houston. This position serves as the initial point of contact for visitors, tenants, and stakeholders and ensures a professional and welcoming environment. The Administrative Coordinator supports the Assistant Director and Institute staff by coordinating administrative activities, managing communications, and assisting with operational functions. This role plays a key part in maintaining cohesion across Institute operations.

Requirements

  • Bachelor’s degree or equivalent combination of education and experience
  • Three (3) years of related experience
  • United States Citizenship only

Nice To Haves

  • Experience in a front desk, reception, or customer-facing role
  • Experience working in higher education, research, or multi-tenant environments
  • Experience providing administrative support across multiple teams
  • Experience coordinating with external stakeholders or partners
  • Strong interpersonal and customer service skills with a professional and welcoming demeanor
  • Ability to multitask and manage competing priorities in a fast-paced environment
  • Strong organizational and time management skills
  • Excellent verbal and written communication skills
  • Ability to work collaboratively across diverse teams and stakeholder groups
  • Attention to detail and ability to exercise sound judgment

Responsibilities

  • Manages incoming calls, emails, and inquiries, providing accurate information or routing requests to appropriate staff
  • Maintains front office operations, ensuring a professional, organized, and welcoming environment
  • Coordinates receipt and distribution of mail, packages, and deliveries
  • Maintains administrative records, documents, and reference materials
  • Coordinates inventory and ordering of office supplies and materials
  • Assists with documenting and maintaining office procedures to support efficient operations
  • Provides administrative support to the Assistant Director and Institute staff by coordinating meetings, managing communications, and assisting with day-to-day operational activities across functional areas
  • Supports onboarding logistics for staff, partners, and visitors as needed
  • Serves as a central point for internal coordination, helping ensure staff needs are addressed efficiently
  • Serves as the first point of contact and front-facing representative of the Institute, ensuring a professional and positive experience for tenants, staff, and visitors
  • Provides customer service support to tenants and external stakeholders, including responding to inquiries and assisting with facility access
  • Coordinates visitor check-in processes, including access and basic orientation as needed
  • Supports scheduling-related coordination by assisting the Lead Scheduler and team with meeting setup and logistics
  • Assists with development and distribution of Institute communications, including tenant notifications, operational updates, and administrative announcements
  • Helps ensure consistency and cohesion across the Texas A&M operational presence within the Institute
  • Performs additional administrative and operational duties as required to support Institute activities

Benefits

  • Competitive medical insurance benefits through Blue Cross and Blue Shield of Texas and Prescription coverage by Express Scripts.
  • Options for Vision, Dental, Life, and Long-Term Disability insurance.
  • A defined benefit retirement plan with the Teacher Retirement System of Texas (TRS) with 8.25% employer contribution.
  • Additional Voluntary Retirement Programs: Tax Deferred Account 403(b) and a Deferred Compensation Program 457(b).
  • Flexible spending account options for medical and childcare expenses
  • Generous paid time off with holidays, vacation and sick leave.
  • Robust free training access through LinkedIn Learning plus professional development opportunities.
  • Tuition assistance and Educational release time to further your academic pursuits.
  • Access to Engineer Your Wellness programs that provide opportunities for employees to engage in health and fitness.
  • Wellness release time offered to employees to promote work/life balance.
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