Administrative Coordinator I

Texas A&M - Kingsville•Kingsville, TX

9d•Onsite

About The Position

The Administrative Coordinator for Student Care, Advocacy, and Wellness provides comprehensive administrative, operational, and programmatic support for Texas A&M University–Kingsville’s Student Care and Advocacy office. The position serves as a primary point of contact for students, faculty, staff, and community partners; supports case management and outreach initiatives; coordinates office operations; and assists with wellness programming and student engagement efforts that contribute to student success, retention, and well-being. The coordinator supports office administration, student care and advocacy referrals, wellness programming, outreach, and communication. The role involves maintaining confidential records, coordinating services and events, tracking program data, collaborating with campus and community partners, and helping foster a welcoming, supportive, student-centered environment. Occasional evening or weekend work and travel on campus or within the local community may be required.

Requirements

Bachelor's degree from an accredited institution.
Two years of progressively responsible administrative, program coordination, student services, or related experience.
Excellent verbal and written communication skills.
Strong organizational, time management, and multitasking abilities.
Ability to maintain confidentiality and handle sensitive information.
Proficiency with Microsoft Office Suite and other office technologies.
Ability to work collaboratively with diverse populations.
Knowledge of administrative and office management practices.
Ability to build positive relationships with students and stakeholders.
Strong attention to detail and accuracy.
Ability to exercise sound judgment and discretion.
Ability to manage multiple priorities in a fast-paced environment.
Commitment to student success, access, care, and advocacy.
Ability to provide exceptional customer service, foster positive relationships, and promote a welcoming, responsive, student-centered environment.
Ability to comply with applicable state and federal laws and codes, Texas A&M University System and university policies, regulations, rules, procedures, and safety requirements.
Export-control authorization is required prior to starting employment.

Nice To Haves

Experience in higher education, student affairs, counseling, case management, or student support services.
Experience coordinating outreach programs, educational programming, or campus events.
Familiarity with student advocacy, behavioral intervention, wellness promotion, and community resource coordination.
Bilingual proficiency in English and Spanish.

Responsibilities

Provide administrative support, including scheduling appointments, managing correspondence, maintaining records, and coordinating office activities.
Serve as the first point of contact for students and visitors, providing information, referrals, and professional, compassionate customer service.
Maintain confidential student records and documentation in accordance with applicable laws, regulations, and university policies.
Prepare reports, presentations, meeting materials, and correspondence.
Coordinate purchasing, travel arrangements, budget tracking, and other administrative processes as assigned.
Monitor office email accounts, phone lines, and electronic communication systems.
Coordinate referrals, appointments, follow-up communications, and resource connections for Student Care, Advocacy, and Wellness initiatives.
Assist with case management tracking, data collection, and documentation procedures.
Coordinate meetings and communications with campus and community partners involved in student support services.
Maintain and update student resource directories and referral information.
Assist the Assistant Director with planning, coordinating, implementing, and assessing wellness programming, outreach initiatives, campus presentations, awareness campaigns, and resource promotion efforts.
Assist with developing and promoting educational programs, workshops, and awareness events.
Coordinate event logistics, including scheduling, reservations, materials, marketing, and participant communication.
Support campus outreach through presentations, tabling events, student engagement activities, and digital communications.
Track participation and assessment data to evaluate program effectiveness and support continuous improvement.
Collaborate with students, faculty, staff, and external partners to support student needs and enhance campus resources.
Represent the office at university events, committees, and outreach activities as assigned.
Assist in developing communication materials, social media content, newsletters, and promotional resources.
Participate in departmental, divisional, and university meetings and training activities.
Support special projects and initiatives related to student success, retention, and campus care networks.
Perform other duties as assigned.

Benefits

Professional development opportunities.
Competitive benefits through the Texas A&M University System.
Medical insurance, with employee-only coverage listed at $0–$30 per month after the university contribution; university contribution covers up to 83% of premiums for other listed coverage tiers.
Dental and vision insurance.
Life insurance, accidental death and dismemberment insurance, and long-term disability insurance.
Flexible Spending Account and Day Care Spending Account.
On-campus wellness opportunities and programming.
Counseling, work-life assistance, financial resources, and legal resources.
Employee Tuition Assistance Program and book scholarships.
Public Service Loan Forgiveness.
Teacher Retirement System of Texas or Optional Retirement Plan, depending on position.
Voluntary tax-deferred account/deferred compensation plan.
At least eight hours of vacation leave per month.
Eight hours of sick leave per month.
Eight hours of paid birthday leave.
12–15 paid holidays per year.