Administrative Coordinator 4

State of Louisiana•Slidell, LA

13h•Hybrid

About The Position

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Join the Office of Public Health as a vital member of the Region 9 team, where you'll play a key role in delivering quality healthcare services, coordinating administrative operations, and serving as the Local Registrar for Vital Records. This dynamic position offers the opportunity to work across multiple public health programs, interact with the public, and contribute to emergency preparedness efforts while making a meaningful impact on the health and well-being of Louisiana's citizens.

Requirements

Three years of experience in administrative services.
Basic/intermediate personal computer skills, including Microsoft Outlook/Word/Excel.
Knowledge of computer-based health records.

Nice To Haves

Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.
Building Trust: The ability to create a safe and supportive environment where others feel comfortable speaking up, sharing ideas, and acknowledging mistakes.
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
Learning Actively: The ability to pursue learning, seek feedback, and integrate new knowledge to improve personal and professional performance.
Solving Problems: The ability to identify root causes, analyze relevant data, and apply practical or innovative solutions to challenges.

Responsibilities

Perform clerical and administrative duties primarily at the St. Tammany Parish Health Unit within the Office of Public Health/Region 9, but is also assigned to work in other parish health units.
Serve as the Local Registrar for Vital Records in the ST. TAMMANY Parish Health Unit.
Act as the time administrator, purchasing coordinator, and property and safety liaison for the St. Tammany Parish Health Unit.
Answer and address telephone and front desk inquiries.
Schedule appointments and make reminder calls.
Use various electronic health records systems to document patient information.
Perform eligibility screening and insurance verification for services.
Perform fee screening and collections.
Coordinate complex administrative duties for service delivery of various programs, such as Reproductive Health, WIC, Immunizations, and the Tuberculosis (TB) Program.
Respond to public health emergencies in a designated role at a specified site including but not limited to a Medical Needs Shelter or a Point of Dispensing site, when directed.
Participate in emergency preparedness drills and activities.
Accept and perform additional duties, which may not be listed, but are deemed essential for the smooth operation of the clinics and the agency.