Administrative Coordinator 4

State of LouisianaBaton Rouge, LA
Onsite

About The Position

At the Louisiana Department of Revenue, we are dedicated to fairly and efficiently administering the state’s tax laws to ensure compliance while providing exceptional customer service. We are committed to fostering public trust, enhancing economic growth, and maximizing revenue collection to support essential services that benefit all citizens of Louisiana. We’re looking for an Administrative Coordinator 4 to join our Debt Recovery division! An ideal candidate should possess the following competencies: Accepting Direction: The ability to be open and willing to follow guidance or instructions. Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies. Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

Requirements

  • Three years of experience in administrative services.
  • Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Responsibilities

  • Receive and respond to incoming telephone calls and correspondence pertaining to participating agencies.
  • Assist agencies with problems/questions regarding file transfers, correspondence and reimbursements notices for collections of non-tax debt.
  • Assist other State agencies in transferring debt files into the department's case management system.
  • Process daily deposits received and create deposit slips.
  • Generate monthly payment reports and creates payment memos for each of the agencies on monthly basis.
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