Administrative Clinic Support I-Eye Clinic

Denver Health and Hospital Authority•Denver, CO

About The Position

Denver Health is recruiting a mission-driven Administrative Clinic Support I to join its Eye Clinic. Under general supervision, this role performs office duties including patient scheduling, outpatient registration, wait-list reconciliation, faxing, outbound phone calls, and other duties as assigned. The position works closely with the Administrative Clinic Support Lead to support employee cohesion and collegiality. The position is based in the Eye Clinic at Denver Health. The posted shift is days, and the salary range is $21.00–$27.09 per hour. Applicants will be considered until the position is filled. Safety-sensitive positions require a pre-employment drug test after a conditional offer.

Requirements

At least 1 year of experience in an administrative or clerical role.
At least 1 year of customer service experience in a fast-paced environment.
Ability to learn new technologies for data entry and calendar management.
Proficiency with Microsoft Office applications.
Strong time-management and organizational skills.
Excellent written and verbal communication skills.

Responsibilities

Answer telephone inquiries, screen and route calls, and take messages.
Register patients and schedule or reschedule appointments.
Frequently reconcile the clinic wait list and ensure patients are scheduled in a timely manner.
Work with the Administrative Clinic Support Lead on formal and informal activities to develop departmental cohesion and collegiality.
Perform back-office administrative duties as needed, including faxing, outbound phone calls, and supply ordering.
Perform other duties as assigned.

Benefits

Paid time off starting at 28 days per year, including vacation, personal/sick time, and 7 holidays.
100% paid parental leave for up to 6 weeks.
Immediate eligibility for retirement plans with employer contributions up to 9.5%.
Medical, dental, and vision plans, plus employer-paid disability and life insurance.
Well-being programs, including an on-site employee fitness center and the RESTORE Center.
Free RTD EcoPass for public transportation.
Childcare discount programs and discounts on brands, travel, and other offerings.
Tuition reimbursement and assistance.
Education, coaching, and professional development opportunities through the Workforce Development Center.
Career advancement pathways and professional clinical advancement programs.
Public Service Loan Forgiveness eligibility, free student loan coaching, and assistance navigating the PSLF program.
Eligibility for National Health Service Corps and Colorado Health Service Corps programs.