Administrative Clerk

Easy Auto & Sunrise Acceptance•Cleveland, TN
•$18 - $20•Onsite

About The Position

Sunrise Acceptance is seeking an Administrative Clerk to help keep customer accounts and office operations running smoothly. The role involves assisting customers, updating account information, maintaining files, preparing correspondence and reports, coordinating vehicle sales with auctions, and supporting title and insurance paperwork. The position is full-time and generally works Monday through Friday, plus Saturdays that fall on month end. Work is on-site. Pay generally begins between $18 and $20 per hour, based on qualifications and experience.

Requirements

  • Office experience.
  • High school diploma or equivalent.
  • Proficiency in Microsoft Office.
  • Accurate data-entry skills and basic math skills.
  • Attention to detail and ability to stay focused as priorities change.
  • Clear written and spoken English communication skills.
  • Patience, sound judgment, and ability to handle concerns calmly and respectfully.
  • Initiative, dependability, and ability to work as part of a team.
  • Valid driver’s license with an acceptable driving record.
  • Availability to work on-site.

Responsibilities

  • Answer customer questions with patience, clarity, and professionalism.
  • Update customer account information and maintain files.
  • Prepare letters and reports accurately and on time.
  • Work with auctions to schedule vehicle sales and coordinate related paperwork.
  • Help with title and insurance paperwork.
  • Assist with customer concerns and keep the supervisor informed when issues need attention.

Benefits

  • Medical insurance with a company contribution.
  • Dental insurance.
  • Vision insurance.
  • Short-term disability insurance.
  • 401(k) with company match of up to 4% and immediate vesting.
  • Company-paid life insurance, with optional additional life insurance.
  • Six paid holidays each year.
  • Close to two weeks of paid time off within a year.
  • Opportunities for career growth and promotion from within.
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