Administrative Associate - Emergency Department
About The Position
Sentara Albemarle Medical Center is hiring an Administrative Associate for its Emergency Department in Elizabeth City, North Carolina. This full-time, night-shift role provides administrative support to the assigned unit or department. The associate serves as a first point of contact for patients, family members, and visitors, applying excellent customer service skills. Duties include clerical support, managing patient records, scheduling appointments, and handling patient inquiries. The role involves collaborating with medical staff, management, and patients to support the delivery of high-quality care. A high school diploma is required. Healthcare experience, customer service experience, and computer proficiency are preferred. No specific certification or licensure is required. The listed base pay range for full-time employment is $19.53–$28.86 per hour; additional compensation may be available, and pay within the range may vary based on qualifications, experience, location, market conditions, and business needs.
Requirements
- High school diploma.
- Healthcare experience preferred.
- Customer service experience preferred.
- Computer proficiency preferred.
- No specific certification or licensure requirements.
Nice To Haves
- Healthcare experience.
- Customer service experience.
- Computer proficiency.
Responsibilities
- Provide administrative support to the assigned unit or department.
- Serve as the first point of contact for patients, family members, and visitors, using excellent customer service skills.
- Provide clerical support.
- Manage patient records.
- Schedule appointments.
- Handle patient inquiries.
- Collaborate with medical staff, management, and patients to support the delivery of high-quality care.
Benefits
- Medical, dental, and vision plans and insurance.
- Adoption, fertility, and surrogacy reimbursement up to $10,000.
- Paid time off and sick leave.
- Paid parental and family caregiver leave.
- Emergency backup care.
- Long-term and short-term disability and critical illness plans.
- Life insurance.
- 401(k)/403(b) with employer match.
- Tuition assistance of $5,250 per year and discounted educational opportunities through Guild Education.
- Student debt pay down up to $10,000.
- Pet insurance.
- Legal resources plan.
- Opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria are met.
- Paid holidays.
- Paid military leave.
- Educational assistance or student loan repayment.
- Voluntary benefits.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
