Administrative Associate - Emergency Department

Sentara Hospitals • Elizabeth City, NC

2d • Onsite

About The Position

Sentara Albemarle Medical Center is hiring an Administrative Associate for the Emergency Department in Elizabeth City, North Carolina. This full-time, night-shift position provides administrative support to the assigned unit or department. The Administrative Associate performs clerical and operational tasks, manages patient records, schedules appointments, and handles patient inquiries. The role collaborates with medical staff, management, and patients to support the delivery of high-quality care. The Administrative Associate serves as the first point of contact for patients, family members, and visitors on the assigned unit and applies excellent customer service skills.

The base pay range for full-time employment is $19.53–$28.86 per hour. Additional compensation may include shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonuses. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Requirements

• High school diploma required.

Nice To Haves

• Healthcare experience preferred.
• Customer service experience preferred.
• Computer proficiency preferred.

Responsibilities

• Provide administrative support to the assigned unit or department.
• Perform clerical and operational tasks.
• Manage patient records.
• Schedule appointments.
• Handle patient inquiries.
• Serve as the first point of contact for patients, family members, and visitors on the assigned unit.
• Collaborate with medical staff, management, and patients to support high-quality care.
• Apply excellent customer service skills.

Benefits

• Medical, dental, and vision plans
• Life and disability insurance, including long-term and short-term disability
• 401(k)/403(b) with employer match
• Paid time off, including vacation, sick time, and holidays
• Paid parental and military leave
• Paid family caregiver leave
• Adoption, fertility, and surrogacy reimbursement up to $10,000
• Emergency backup care
• Critical illness plans
• Tuition assistance up to $5,250 per year and discounted educational opportunities through Guild Education
• Student debt pay down up to $10,000
• Pet insurance
• Legal resources plan
• Educational assistance or student loan repayment
• Opportunity to earn an annual discretionary bonus, subject to system and employee eligibility criteria

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED