Administrative Associate

Sentara Hospitals•Harrisonburg, VA

13d•Onsite

About The Position

Sentara Rockingham Memorial Hospital is hiring Administrative Associates to provide administrative support to an assigned unit or department. The role performs administrative and operational tasks, provides clerical support, manages patient records, schedules appointments, and responds to patient inquiries. Administrative Associates collaborate with medical staff, management, patients, family members, and visitors to support the delivery of high-quality care. They serve as the first point of contact on their assigned unit and apply excellent customer service skills. Full-time night and part-time day opportunities are available.

Requirements

High school diploma.
Excellent customer service skills.

Nice To Haves

Healthcare experience.
Customer service experience.
Computer proficiency.

Responsibilities

Provide administrative and clerical support to the assigned unit or department.
Perform administrative and operational tasks.
Manage patient records.
Schedule appointments.
Handle patient inquiries.
Serve as the first point of contact for patients, family members, and visitors on the assigned unit.
Collaborate with medical staff, management, and patients to support high-quality care.

Benefits

Medical, dental, and vision plans
Life and disability insurance
401(k)/403(b) with employer match
Paid time off, sick leave, and holidays
Paid parental and military leave
Paid family caregiver leave
Adoption, fertility, and surrogacy reimbursement up to $10,000
Emergency backup care
Educational assistance and tuition assistance up to $5,250 per year
Student loan repayment and student debt paydown up to $10,000
Discounted educational opportunities through Guild Education
Pet insurance
Legal resources plan
Critical illness plans
Potential annual discretionary bonus, subject to system and employee eligibility criteria
Free and convenient parking
Employee assistance program available 24/7