Administrative Associate

Cummins • Richmond, VA

9d

About The Position

The Administrative Associate - Level III supports three General Managers and three branch locations in Richmond, Virginia, with a range of administrative tasks. The position also remotely supports the Chesapeake and Roanoke, Virginia branches. Travel to those locations is required as needed, at least quarterly.

The role provides administrative support through research, report preparation, data collection and entry, meeting and correspondence coordination, and responses to internal and external inquiries. It also handles vendor and third-party payment documentation, accounting-system entries and follow-up, and maintenance of departmental policies and procedures. The associate participates in improvement projects and may serve as an informal resource to less experienced colleagues.

A high school diploma or equivalent is required. The position may require licensing for compliance with export controls or sanctions regulations.

Requirements

• Four to five years of experience in office administration.
• Strong computer and organizational skills, including the ability to retain and manage information across multiple priorities.
• Experience with account reconciliation.
• Ability to multitask in a fast-paced environment.
• Ability to prioritize tasks, manage competing deadlines, and maintain attention to detail.
• Excellent verbal and written communication skills and a customer-focused mindset.
• Experience with data entry, report generation, and office productivity tools such as Microsoft Excel, PowerPoint, and databases.
• Ability to handle sensitive information professionally and discreetly.
• Strong organizational and problem-solving skills.
• Experience working cross-functionally with internal teams and external stakeholders.
• Ability to explain complex topics clearly to diverse audiences.
• High school diploma or equivalent.
• Significant relevant work experience or specialized administrative skills obtained through education, training, or on-the-job experience.

Nice To Haves

• Prior event planning experience.
• Familiarity with order handling and project management tasks.
• Familiarity with payment processing and document tracking systems.
• Channel Readiness experience; training will be provided for the right candidate.

Responsibilities

• Conduct research, prepare statistical reports, and respond to routine to complex information requests.
• Gather, compile, and verify data, and enter it accurately into reports, presentations, forms, databases, spreadsheets, and other office systems.
• Collect data, perform data entry, and generate reports related to departmental activities.
• Prepare correspondence, schedule meetings, arrange conference calls, and greet visitors.
• Respond promptly and accurately to internal and external inquiries about departmental processes.
• Prepare and submit payment documentation for vendors, suppliers, and third parties; process entries in accounting systems and handle follow-up inquiries.
• Maintain departmental policies and procedures and keep documentation up to date.
• Participate in departmental improvement projects and serve as an informal resource to less experienced colleagues.
• Perform other administrative duties in accordance with organizational and departmental procedures.
• Provide remote administrative support to the Chesapeake and Roanoke, Virginia branches and travel there as needed, at least quarterly.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED