Administrative Associate - FHC

University of Massachusetts Medical School•Westborough, MA

About The Position

Under the direct supervision of the Business Unit Manager, or designee, the Administrative Associate I performs diversified and complex administrative duties. This entry-level role supports department operations through data entry and reporting, document and expense processing, scheduling, communications, records management, and supply ordering.

Requirements

  • High school diploma or equivalent experience.
  • No years of experience required; entry-level role.
  • Knowledge of Microsoft Office products: Word, Excel, PowerPoint, and Outlook.
  • Organizational, verbal, written, and interpersonal skills necessary to interact effectively with all levels of personnel.
  • Ability to prioritize and problem solve.

Nice To Haves

  • Specialized secretarial training preferred.

Responsibilities

  • Perform data entry and generate reports.
  • Assist with travel logistics and schedule coordination; support completion of travel advance and authorization forms as needed.
  • Process and track invoices, payments, requisitions, and expense reimbursements.
  • Prepare materials, agendas, notes, and handouts.
  • Type, edit, and proofread material.
  • Answer phones, screen calls, take messages, and relay information within scope of authority.
  • Provide calendar management support.
  • Schedule or arrange conferences, meetings, interviews, appointments, or similar activities.
  • Review, sort, and file materials; set up and maintain filing systems as needed.
  • Provide information as needed.
  • Order and maintain office and other department supplies.
  • Open, review, and distribute incoming mail; identify priority mail and route it accordingly.
  • Answer routine correspondence.
  • Perform other duties as required.
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